Meeting Agenda 11/30/11

KENDALL LIBRARY

Staff Meeting Agenda

November 30, 2011 11:15 – 11:50 AM

Agenda

1. Gaming is Back!
1. What we have: 8 Nintendo DSI individual players and 51 games; 2 Wii players (in teen area); 4 white Wii controllers (for left player), 4 black Wii controllers (for right player) and 18 Wii games (12 E rated, 2 E-10 rated, 4 Teen rated).
2. Rules for customer use: see below
3. Check-out and check-in procedure: see below
4. Clear and secure at close of business: see below
5. New Procedures for gaming programs: see attached
6. Security: the cabinets containing the Wii players must be locked at all times--no exceptions!  The cabinet containing Wii controllers, DSI players, and DSI games must be locked when the library is closed.
7. Try it out . . .

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Rules for Customer Use, posted at 3rd floor desk:

General

• Gaming will be available for children and teens during all open hours with the exception of special gaming events (tournaments, senior gaming, etc.)
• Parents must be present with the children/teen on school days from 10am to 2:30pm in order for the child/teen to play.

Checking Out

• Play will require a valid Houston Public Library Card belonging to the child or parent.  If the parent’s card is being used, the parent must be present.
• Wii controllers, DSIs and DSI games are checked out to the customer.  Nunchuks and other gaming accessories are not checked out.
• Abandoned or loaned controllers will result in a note in the customer’s record requesting that it not be done again.  If the behavior continues, the card holder may be blocked from game play.
• Lost or stolen controllers DSIs and DSI games that are on the customer’s record will be billed to the customer as other lost library materials are.
• Wii games are to be handled by the Kendall staff only.
• Controllers may not be checked out for friends.  Only one controller, DSI, and DSI game may be checked out per child/teen card.  Parents may check out one for each child on the parent’s card.

Play

• The wrist strap should be worn during all Wii game play.
• You may change games only once during your playtime.
• Children have 1 hour to play on the Wii and 2 hours on the DSI.  Play may be extended if no one is waiting.
• Children may join other children  with the original player’s consent.
• Children may play E and E-10 rated games.
• Teens ages 13-18 may play T, E, and E-10 rated games.
• Games may be brought from home and played as long as they conform to the ratings.
• Memory cards may be used to save games.  All games saved to the console may be deleted at any time.

When Others are Waiting

• Wii Time Limit=1 hour
• DSI Time Limit=2 hours

Check-out and Check-in Procedure for Staff:

Wii & DSI Check-out Directions

1. Ask what system they want to play and what game
1. Kids under 13 must play E-rated games
2. Wii games are the empty boxes displayed behind the desk
3. DSI games are displayed in the ring binder behind the desk
2. Check library card to make sure it is valid--make sure it’s a kid’s card if a kid is using it.
3. If using a Wii, find the game in the binder and see what equipment is needed.  Check out the Wii controllers on the account.  Nothing else--nunchuks, if needed, or games--is checked out.  Store the game box in the cabinet until the game is returned.
1. Wii 1 (on the left) uses the white controllers
2. Wii 2 (on the right) uses the black controllers
3. Always check out the shorter ones first.
4. Take the Wii game from the folder in the cabinet and inset it in the console for the customer.  Lock the cabinet afterwards!  One very busy/short-staffed days, the staff will pick two games to  pre-load in the o consoles.
5. If using a DSI, find the game chip in the plastic box and scan the barcodes for the game unit and the game (the barcode on the file card) to the customer’s account.  Insert the game chip into the player.  Store the game file card in the box until the game is returned.
6. Enter all information needed in the Wii/DSI sign-up sheet.
7. When everything is returned, check it in and cross out the customer’s name on the sign-up sheet.

Clear and Secure at Close of Business

1. Check the MilCirc records for the Wii controllers and DSI players to make sure all items have been returned.  In Search/Holds look up the following titles:
1. Nintendo DSI at Kendall
2. Wii Controls at Kendall
2. Lock Wii controllers and DSI players and games in the cabinet.
3. The Wii players must be kept in locked cabinets at all times.  Do not leave the cabinets open for customers.

Troubleshooting

• Batteries: extras in cabinet; recharger in workroom.
• DSI chargers: 4 grey cords in blue crate under desk--plug in to recharge at desk; Additional chargers in the workroom.
• Wii accessories: steering wheels (for Mario Kart),  nunchuks, guitar (for Guitar Hero) provided when needed.  Accessories are not checked out.
• Wii controller won’t work:
• needs new battery: replace with rechargable battery in cabinet.
• wrong controller for player: white=left side, black=right side.
• player not turned on: open cabinet and press power button.
• screen not turned on: press power button in lower right corner of screen
• game doesn’t appear on screen: TV should be set to Component 1 to play Wii; go to Source and select Component 1.

Meeting Agenda 11/16/11

KENDALL LIBRARY

Staff Meeting Agenda

November 16, 2011 11:15 – 11:50 AM

Agenda

1. Programs Updates
2. Instructions for Telecheck (Check and Credit Card)
3. ILL - How to cancel a request item. (31447)
4. Holiday Calendar
5. Discussion

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November 2011 Calendar






December 2011 Calendar

Meeting Agenda10/26/11

KENDALL LIBRARY

Staff Meeting Agenda

October 26, 2011, 11:15 – 11:50 AM

Agenda

1. From HR: Electronic Timekeeping Policy (email & handout)
2. New phone extensions:
1. Thuy, 32447
2. left desks, 32445
3. center desks, left side, 32442
4. center desks, right side 32443
5. right desks, 32444
3. Upcoming Holiday schedules
1. Veteran’s Day, Friday, Nov. 11
2. Thanksgiving, Thursday, Nov. 24, and Friday, Nov. 25
3. Christmas, Friday, Dec. 23 through Monday, Dec. 26
4. Floating Holiday: “each employee can use a Floating Holiday, which must be taken by December 31'' and must be scheduled thirty days in advance.”
4. Holiday parties:  Thanksgiving, Christmas (instead of Dec 14 staff meeting)
5. ILL Account access (TV demo)
6. EPE Review

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EPE Review--Mandatory Performance Factors
Interpersonal Skills
Demonstrates appropriate social skills in interacting with peers, supervisors, and subordinates.  Maintains pleasant and helpful manner (Weight: 18%).
What is being evaluated:

• Clarifies interests and positions of all parties: doesn’t jump to conclusions; seeks information, listens and asks questions to understand other points of view.
• Adjusts tactics to achieve desired results: incorporates new information/understanding to get buy-in from colleagues/customers to achieve mutually satisfactory results.
• Manages conflict, manipulation, and strong emotions: controls emotions in stressful situations; doesn’t sabotage efforts or alienate others with emotional outbursts.
• Develops alternative options for mutual gain: considers other solutions which may achieve same results; uses information/understanding to get buy-in from colleagues/customers to achieve mutually satisfactory results.  
• Builds consensus through give-and-take:  seeks feedback, encourages discussion, offers alternative solutions, seeks feedback, etc., etc.

Related Performance Factors:

1. Communication (Expresses ideas and thoughts verbally, expresses ideas and throughts in written form, exhibits good listening and comprehension, keeps others adequately informed, selects and uses appropriate communication methods.)
2. Judgment
3. Problem Solving/Decision Making
4. Teamwork

Meeting Agenda 10/12/11

KENDALL LIBRARY

Staff Meeting Agenda

Date: October 12, 2011

Time: 11:15 – 11:50 AM

Location: Workroom

Attendees: 

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Agenda

1. Fall Birthday Celebration
1. who?
2. Welcome Tina Briscoe!
3. Upcoming Events/deadlines:
1. today--November programs due in Program Registration
2. Next Monday, 10/17, 10-12 at Carnegie--open meetings with Mike VanCampen
3. Oct. 31--CMC deadline

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Operations Review

1. Claims Returns
1. who, what, when, how, why . . .
2. Shelving Carts
1. Preparing:
2. Shelving:
3. When Finished:
3. More eBooks . . .
1. Check out library ebooks to Nook and other eReaders
2. Types of devices that support ebooks

Meeting Agenda 09/28/11

KENDALL LIBRARY

Staff Meeting Agenda

Date: September 28, 2011

Time: 11:15 – 11:50 AM

Location: Workroom

Attendees: 

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Agenda

1. Holiday Vacation Requests
1. Three holiday periods: Thanksgiving (Nov 19-27); Before Christmas (Dec 17-26) and After Christmas (Dec 23-Jan 1)--pick one
2. Must work scheduled weekends or find a substitute
3. Submit requests by Oct. 15
2. Monitoring Timecards & Comp Time (Non-Exempt Staff)
1. Comp time accrued for time in excess of 40 hours per week
2. Making up time limited 40 hr week limit
3. Use Comp Time during week accrued rather than carrying over.
3. Smart Money & Daily Deposit
1. Please put checks in empty bill slot, not under money tray
2. Preparing deposit and verifying separate tasks; once deposit printed and signed, step back to let verifier check envelopes and sign.
3. Only one day’s deposit per deposit bag; put bags returned in delivery in circ desk drawer with other deposit supplies.

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Operations Review

1. HPL/HCPL Shared Cards
1. One card but separate accounts
2. We can log in to their system and they can log into ours (demo)
3. Check in HCPL books and send to CEN; Don’t enter in Orphan log or put on shelf
2. Kronos Demo
1. Check your schedule/calendar
2. Monitor punches/ Comp time
3. Monitor leave accruals
3. Kindle Demo
1. Kindle users can now download free ebooks and eaudiobooks from Overdrive through the HPL’s subscription
2. Details 2
3. Details 3

Meeting Agenda 09/14/11

KENDALL LIBRARY Staff Meeting Agenda

September 14 & 21, 11:15 – 11:50 AM, Workroom

1. Upcoming ILL Changes (QUICK)

1. New procedure
2. New location for ILL items
3. Changes for customers
2. FY12 Materials Budget (QUICK)
1. Due Sept. 15.
2. Cutting $2400 from Adult Periodicals
3. Allocating Juv and Adu budgets (LH & AD)
3. Kronos Timecard Monitoring (QUICK)
1. Punch rounding may add or deduct time
2. Adjust time punches to use up or make up time (at lunch, end of day)
3. Goal is to end week with exactly 40 hours and to end pay period with exactly 80 hours.
4. City wants to avoid paying comp time.  We want to avoid sending you home early because of extra time.
4. On the Fly Items (QUICK)
1. Locate and send to Inventory Control by Sept. 30
2. Get list from Nina.  Instructions attached.
5. Opening & Closing Procedures (DISCUSS)
1. Load cash and complete deposit from previous day
2. Ready to Open--what does this mean?
3. Closing Gate count
6. How to print out the Monthly Events at the Kendall Library for customers(DEMO)
1. Access http://www.houstonlibrary.org/hpl-locations
2. Select the “Kendall Library” link
3. Click on the link “Click here  to get started!”
4. You can limit to “Adult” or “Juvenile” type to narrow the results.
5. Click on the black “Print this Month” icon on the bottom right of the screen.
6. Click on “OK” to print the Monthly Events out
7. COH Fire Ban in Parks
1. Though the fire ban doesn’t cover library property, please be extra careful with smoking materials around building.  COH Smoking ordinance is no smoking within 25 feet of building entrance and exit doors and operable windows (see http://www.houstontx.gov/health/Environmental/smokingpage.html).
8. Charging Stations to be Installed
1. Week of October 3 (5 days).
2. located in NE corner of parking lot, next to energy efficient spaces.

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OPERATIONS REVIEW
APPLICATIONS
Processing applications accurately:

• Applications must be filled out completely.  Check for duplications first by placing the the ID or DL in the Patron barcode area.  (u t059635642) or (u i09635642). If nothing comes up check the name.
• Retrieve as much information off the Drivers license, Identification or Passport.
• Insert the Date of Birth, check the address (which may have changed if they are renewing their application).
• Place date of replacement card with your intials/branch.

DRIVE-UP WINDOW
Take no more than (5) Five books for return.

• Applications can not be filled out at the window, the patron must come in.

SHELVING

• Books are being place at the end of the shelf (right shelf) .  Please enter file these books.
• When placing books on the truck to shelve, you may not be shelving the truck you sort, so please place all books in Alpha or Numerical order on the truck.  Please use 2 tiers on the truck not all 3.
• At the end of the day the Sorter should be empty.

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EPE REVIEW—Mandatory Performance Factors
Communication
Express ideas, messages, or information by “job appropriate” speech, signals, or writings. (Weight: 17%)
What is being evaluated:

• Expresses ideas and thoughts verbally:  interactions with other staff and customers, participating in staff meetings and problem solving; asking for information or assistance; responding to criticism or confrontation.
• Expresses ideas and thoughts in written form: email, blog posts, notes in MilCirc, handwritten notes for other staff member, signs, program flyers; spelling and grammar checked before sending; Remember: all caps=SHOUTING.
• Exhibits good listening and comprehension: interactions with other staff and customers; receiving directions or assignments; responding to corrections or criticism.  Doesn’t interrupt, asks clarification questions.
• Keeps others adequately informed: updates colleagues, supervisors in timely and appropriate manner; follows through-- makes sure message is received and understood, so we’re not scratching our heads wondering what’s going on.  No surprises!
• Selects and uses appropriate communication methods: choose the right form (email, verbal, handwritten note, formal letter, phone call, text message) and level of urgency for the message.  Makes sure the message/information is received so it can be acted on.  Consider: “What does this person need to know in order to act?  How urgent is it?  Does it require a response or is it FYI? Is my message clear and easy to understand?”

Evaluation standards [NOTE: currently undergoing evaluation by COH HR]

• 3 - effective (successfully performs to standards)
• 4 - strong (exceed standards by identifying and solving problems)
• 5 - outstanding (surpasses standards by anticipating & fixing problems & improving work processes.

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DISCUSSION
Opening & Closing Procedures.  What does this include?  Anything else?

1. Opening
1. all equipment & lights on
2. furniture neat
3. program signage current
4. pick-up carts cleared
5. newspapers checked in
6. workroom doors closed
7. gate count taken
8. book drop checked in
9. expired holds cleared
10. laptops moved to ref desk
11. cash drawers counted and deposits completed (except Friday & Saturday)
2. Closing
1. all equipment off (screens only on public computers)
2. furniture straightened
3. toys/games straightened
4. books, magazines and newspapers picked up (tables and shelves)
5. laptops stored in cabinet to recharge
6. gaming equipment cleared and secured in cabinet
7. meeting room restored to default set-up
8. cash drawer bagged (Fri & Sat: complete deposits)