Open Discussion Notes 4-22-15

Hey guys, here are the minutes from today's open discussion meeting.  :0)

Alice - Karen is welcomed back!

We all thanked Albert for being our delivery hero.

Leona - we are not getting anywhere for SRP; waiting for signage or a roster for performers.  If staff wants to be a part of programming for this summer (or even if you want to do something during the year) let Leona know.  There will be some outreach planned for schools this summer.

Trish - for damaged and lost items, please make complete notes on items you are placing on Trish's cart.  This includes your initials, a date, and thorough information about the issue.  Check a/v items before discharging them! Put missing or incomplete items back on a patron's account if accidentally checked in.

Temeka - the sorter may not be discharging items correctly.  If you have items that were not taken off of a patron's account, screen shot the items on the patron's account and email to Fred Schumacher in LMS at fred.schumacher@houstontx.gov.

Nina - document holds that are checked out to a patron that have not yet arrived at KEN.  Please send this documentation to Sylvia Espinosa at CEN at sylvia.espinosa@houstontx.gov.

Albert - slow down and pay attention when sorting.  Items have been found on the wrong floor.  There was a man trying to check out  a laptop on the 2nd floor with an expired license.  Kindly explain that we do NOT let anyone check out laptops without a current library card that is also free of fines.  If there is an issue, you can refer him to Roosevelt Weeks.  Also please make sure to put the license # both in Sirsi and on the paper application.  Enter all information from the license.

Alisa - Make sure to check for duplicate profiles before making a new library account for someone.  Check for the alternate ID (license #) and their name.

Nina - Please greet all adults getting off the elevator at the 3rd floor.  Kindly explain to them that we would like their cooperation in creating a safe environment for children by using the 2nd floor if they are not with children or looking for children's materials.

Jose - We need some flexibility since the 2nd floor fills up too quickly, both with tables and computers.  Offer to check out laptops, but do not extend time for patrons on computers if there are other patrons waiting in line.

Karen - greet everyone, regardless of what floor they are on.  Welcome them and ask if they need assistance with anything.  Suggested to Theodora that we get an express computer so that patrons can use it for quick, 15 minute uses.

Temeka - 2nd floor patrons have no privacy on the computers.  Theodora mentioned that IT is looking into privacy screens.

Theodora - encourage patrons to fill out complaint/comment cards if there is something they wish we were doing differently.  This is the best way for change to happen in our branch.

Albert - please do not send patrons up to other floors to complete card applications.  Handle them at the station they arrived at to begin with.  Cloning parent information is a great way to expedite the process.

Go team!

Staff Meeting Notes, 9-18-13

Agenda

1. Announcements
1. Holiday leave requests--get requests in Kronos by Oct. 4 for:
1. Thanksgiving (Nov. 28-29)
2. Week before Christmas (Dec 24-25)
3. Christmas-New Year’’s (Dec 24-25 and Jan 1)
4. You must arrange a swap to cover your weekend.
2. Check all media for completeness before checking in (customer problem, 9/17); check media received though sorter for completeness before putting in the bin or on a cart.
3. Customer Complaint Forms: Include your name, unit name and any responses and follow-up requested (see attached example)
   
   
2. Affordable Care Act training with Jose and Sharon (handout)
1. www.HealthCare.gov (Official US Government website)
2. www.obamacarefacts.com (“ObamaCare Facts was created by two guys sick of trying to dig through talking points to find out what ObamaCare actually does. We are stricltly interested in presenting the facts on Obama's health care reform. We have no funding or agenda.”)
3. https://sites.google.com/site/hplstafftraining/affordable-care-act (HPL Training Portal)

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Upcoming Staff Events

• Sept. 19: 9-3, Kronos Training, Cape Center (Meg)
• Sept. 20: 8:15-10:15, Youth Services Meeting, Central (Leona, Regina)
• Sept. 24: 10-11, Director’s Chat, JIB (Temeka)
• Sept. 26: 9:15-12, NL Managers Meeting, Central (Karen)
• Sept. 27: 9-11, SirsiDynix Serials Training, Kendall Workroom; Last Day of Pay Period
• Sept. 30: Quarterly Change Fund report due
• Oct. 2: 11:15-11:45, Open Discussion Meeting
• Oct. 3: 9:15-11:15, Service Innovation Team Meeting, Central (Karen)
• Oct. 5: September stats due
• Oct. 8: 9:30-11:30, Daily ES Career Fair Outreach
• Oct. 11: Last Day of Pay Period
• Oct. 14: 11:15-1, Program Planning Meeting, Kendall Workroom
• Oct. 16: 11:15-11:45, Staff Meeting

Remaining September Programs

Adult Programs, 1st Floor Meeting Room

• Kendall Bee Quilters: Monday, September 23, 30, 1:00 PM – 3:00 PM
• Mystery Book Club: Thursday, September 19 • 1:00 PM – 2:30 PM, Book Selection meeting for 2014.
• Kendall Book Club: Tuesday, September 24 • 1:00 PM – 2:30 PM.

Adult  Computer Classes, 2nd Floor Conference Room

• Getting to Know Your Gadgets: eBook Open House, Tuesday, September 24, 3:00 PM – 5:00 PM
• Intermediate MS Excel, Thursday, September 26, 10:30 AM – 12:30PM
• Internet Basics 1&2, Thursday, September 19, 10:30 AM – 12:30 PM
• Digital Photography, Wednesday, September 25, 12:30 PM – 2:30 PM

Teen Programs

• Teen Video Game Time, Wednesday, September 18, & 25, 4:00 PM-6:00 PM, Age: 12 and up, 3rd floor Teen Area.
• Teen Movie Time, Tuesday, September 24, 3:30 PM-5:30 PM, teens 13 and older are welcome, 3rd floor Conference room.

Children’s Programs

• Toddler Story Time, Tuesdays, September 24, 10:30-11:00 AM, 1st Floor Meeting Room.
• Preschool Storytime, Wednesdays, September 25, 12:30-1:15PM, 3rd floor meeting room
• Babytime, Thursdays, September 19, 26 11 AM – 12 PM, for parents and babies up to 18 months, 3rd floor meeting room
• Babytime: Baby Yoga, Fridays, September 20, 27,  2:30-3:00 PM, for pre-walkers and their caregivers, 1st Floor Meeting Room
• R.E.A.D (Reading Education Assistance Dogs), Saturday, September 21 – 2:00-3:00pm, sign up in advance at the 3rd floor reference desk.
• Kendall Book Mania Club, Wednesday, September 25 – 4:45-5:45pm, for kids ages 9-11, 3rd floor meeting room.

Early October Programs

Adult Programs, 1st Floor Meeting Room

• Kendall Bee Quilters, Mondays, October 7, 14, 1:00 PM – 3:00 PM.
• Mystery Book Club, Thursday, October 3 • 1:00 PM – 2:30 PM.

Adult  Computer Classes, 2nd Floor Conference Room

• Internet Basics 1&2, Tuesday, October 1, 3:00 PM – 5:00 PM
• Computer Security, Wednesday, October 2, 12:30 PM – 2:30 PM
• Intro to MS Excel, Thursday, October 3, 10:30 AM – 12:30PM
• Digital Photography, Tuesday, October 8, 3:00 PM – 5:00 PM
• Computer Basics I &II, Wednesday, October 9, 12:30 PM – 2:30 PM
• The Affordable Care Act Open Lab, Wednesday, October 9, 5:00 PM – 7:00 PM
• Intro MS Publisher, Thursday, October 10, 10:30 AM – 12:30PM
• Computer Basics I &II (Bilingual), Tuesday, October 15, 3:00 PM – 5:00 PM
• Social Networking, Wednesday, October 16, 12:30 PM – 2:30 PM

Teen Programs

• Teen Video Game Time, Wednesday, October 2, 9, 16, 4:00 PM-6:00 PM, age: 12 and up, 3rd floor Teen Area.
• Beginner Origami, Tuesday, October 8, 4:00 PM-5:00 PM, ages 7 & up, 3rd floor Conference room.

Children’s Programs

• Toddler Story Time, Tuesdays Oct 1, 8, 15, 10:30-11:00 AM & 11:30-12:00, babies and children up to 3 years, 1st Floor Meeting Room.
• Preschool Storytime, Wednesdays Oct. 2, 9, 16, 12:30-1:15PM, children 3 years and up, 3rd floor meeting room
• Babytime, Thursdays, October 3, 10, 17, 11 AM – 12 PM, parents and babies up to 18 months, 3rd floor meeting room
• Babytime: Baby Yoga, Fridays, October 4, 11, 2:30-3:00 PM, pre-walkers and their caregivers, 1st Floor Meeting Room
• Hispanic Heritage Month: guitarist John Acevedo, Saturday, October 5, 2:00-3:00pm,1st floor meeting room.
• Para Los Ninos, Monday October 7, 4:00-5:00 pm, children 4 & up and their parents, 1st floor meeting room
• Papercrafting with Amie- Puzzle projects, Monday, October 14, 4:00- 5:00 PM, school-age children, 3rd floor meeting room.
• Family Movie, Thursday, October 10, 4:00-6:00 PM, 3rd floor meeting room.