11:15-11:50 AM in Breakroom
Moderator- Lauren Battenfield
Recorder-
Jasmine Zelaya
- Katherine- Make dates more visible on Holds Wrappers when wrapping holds so it's easier to pull expired holds.
- Temeka- Clearing Holds- Print out clear holds list and pull items from the list.
- Nina -Be sure to clear all holds from all areas, including the Hold shelf, AV Cart and ILL Holds cart.
- Alissa- Sorting Room- Be vigilant of where books go when sorting ie:) Adult vs JUV Items, paperback classics & uncatalogued paperbacks.
- Karen- Make Carts- If it is slow, utilize time & make carts while in the sorting room. These items can be put away by staff members at the service desks as long as it does not take them away from the desk for prolonged amount of time. Carts should not sit for days waiting to be shelved if they are in shelve ready order.
- Alice- DVD’s- Do not load Adult Non. Fiction DVD’s in the AllCirc Machine. They are to remain in their cases on shelf. Only Feature DVD’s are to be loaded. 3rd Floor DVD’s- All DVD’s are to be loaded into the All Circ. Machine.
- Shanti- Theft- A parent reported witnessing a parent taking CDs from KIT’s and putting them into her bag without checking them out. Should we load CDs from kits in AllCirc too?
- Karen- Write an incident report to document the issue. We could try loading the CDs to the Kits in the AllCirc Machine and see if that helps.
- Theodora- Flip Kits- Will check and see if LMS can provide zip ties to secure the Flip Kit materials for check out use only so customers check them out before using them in the building.
- Karen- 3rd Floor Meeting Room- Only reservations for Teachers and Youth groups should be made for the 3rd floor Meeting Room. Adult Meeting Room reservations should be limited to the 1st and 2nd Floor Meeting Rooms.
- Evin- Be respectful when interacting with other staff members. Remain courteous and professional.
- Nina- not to take out personal mood on fellow coworkers.
- Theodora- Conflict- First try to resolve conflict by addressing the issue with the other person. If it persists after repeated attempts at resolution, only then bring it to managerial attention.
- Trish- Unaccompanied Adults on 3rd Floor- Observed three different men on laptops in the 3rd floor Teen Area.
- Karen- Greet every adult unaccompanied by children, and ask if they need help. Let them know “Help us provide a safe environment for our children and teens, please use the Adult collection and resources on the 2nd floor if you are not accompanying a child or teenager.” If they are already seated state this and suggest that in the future they use the 2nd floor for seating.
- Albert- Offered that staff members who may be uncomfortable informing patrons of this, could call him to relay the message.
