Staff Meeting Notes 9-30-15

11:15 – 11:45 AM, Breakroom

Attending: Karen, Lauren, Albert, Jasmine, Evin, Doug, Trish, Alice, Alisa, Katherine, Jose, Pam, Nina, Iffat, Leona, Janalyn.  Absent: Shanti (notes in mailbox).

1. Updates from 9/25 CE Managers Meeting (Lauren)

2. Office of Inspector General Policy (Karen)

3. CIRC Training: New Holds Process Updates (Lauren, Alisa, Temeka)

Quick Notes

• Work Progress Reports in October!  Get your SMART Goal stats to Karen so she can use them for your Work Progress Report at your next monthly meeting.  You can also view the progress notes that have been entered so far by viewing your plan at https://talent.houstontx.gov/Saba/Web/COH.
• Holiday Leave Requests.  Now is the time to start thinking about the time you want to take off during the upcoming holidays.  We have enough opportunities with Thanksgiving week, and the weeks before and after Christmas for everyone to get some time off during one of these periods.  Please submit your leave requests by Oct 21 (in 3 weeks) so we can review them and make sure we have enough staff on hand throug the holiday period.

Upcoming Staff Events

• Friday, Oct. 2: Pay Day
• Friday, October 2 & 9: Kendall Staff Training
• Wednesday, October 7: Management Team Meeting (Karen, Lauren, Alice, Nina, Alisa)
• Wednesday, October 7: September Statistics due (Alice)
• Friday, October 9: Youth Services Training--Very Ready Reader (Leona, Shanti, Nina)
• Friday, October 9: Last Day of Pay Period
• Saturday, October 10: September Monthly Report due (Karen)
• Saturday, October 10: September Facility Checklist due (Lauren)
• Monday, October 12-Friday, October 16: New Employee Onboarding (Janalyn)
• Wednesday, October 14: Program Planning Meeting (Karen, Alice, Shanti, Leona, Pam, Jasmine, Nina, Jose)
• Friday, October 16: Youth Service Meeting (Leona, Shanti, Jasmine)
• Friday, October 16; Pay Day
• Wednesday, October 21: Open Discussion Meeting
• Wednesday, October 21: TLA A-Z Webinar: Childrens and Youth Services
• Thursday, October 22: Outreach at Wolfe ES (Leona, Temeka)
• Friday, October 23: Last Day of Pay Period
• Friday, October 23: Customer Experience Managers Meeting
• Wednesday, October 28; Staff Meeting
• Friday, October 30: HPL CMC Fall Fest

Upcoming Holidays

• Wednesday, November 11: Veterans Day--Library Closed
• Thursday, November 26: Thanksgiving Day--Library Closed
• Friday, November 27: Day after Thanksgiving--Library Closed
• Thursday, December 24: Christmas Eve--Library Closed
• Friday, December 25: Christmas Day--Library Closed
• Friday, January 1, 2016: New Year’s Day--Library Closed

Meeting Notes 1/4/12

11:15-11:50 AM, Break Room

Agenda

1. New & Departing Staff
1. New: Cosette, CSC-PT; Willie, IS/IT Help Desk Coordinator (Trainer)
2. Departing: Irene (retired 12/31/11); Tina (returning to Looscan 1/9/12)
3. Substitutes: will request for Monday-Thursday, beginning Jan. 9
2. Off-desk duties to be reassigned
1. Supplies
2. Damaged/Incomplete Items
3. Checking/Storing Applications
4. Others?
3. Following the Schedule--why?
1. Ready @ Open
2. Closing the floor
3. Sort
4. Whatever needs to be done
4. Deadlines:
1. Wednesday, Jan. 11: Feb programs in Program Registration
2. Monday, Jan. 16: Library closed for MLK Birthday holiday
3. Tuesday, Jan. 17: December Applications to CIRC Admin to archive
4. Tuesday, Jan. 17: Adult 10/11 GAPS MISC List to Collection Development

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5. EPE Review

Job Duty: Customer Service
Weight:  20%
Employee provides extraordinary customer service by

• welcoming everyone in a friendly manner,
• being positive and professional in voice and actions with all customers,
• giving customers full attention,
• acknowledging all communications promptly,
• giving timely, accurate, thorough and appropriate information and assistance,
• making every effort to meet customers’ needs, and
• by being polite and equitable in enforcing organizational policies

Measurement:      
Acceptable

1. Employee welcomes customers and staff in a friendly, positive and professional manner.
2. Information and assistance provided are ordinarily timely, accurate, thorough and appropriate to the situation.
3. Often treats all persons and situations with respect, courtesy, and sensitivity to cultural diversity while enforcing organizational policies.
4. Ordinarily practices active listening and assists customers with defining their needs and requests.       

    

Meeting Agenda 10/12/11

KENDALL LIBRARY

Staff Meeting Agenda

Date: October 12, 2011

Time: 11:15 – 11:50 AM

Location: Workroom

Attendees: 

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Agenda

1. Fall Birthday Celebration
1. who?
2. Welcome Tina Briscoe!
3. Upcoming Events/deadlines:
1. today--November programs due in Program Registration
2. Next Monday, 10/17, 10-12 at Carnegie--open meetings with Mike VanCampen
3. Oct. 31--CMC deadline

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Operations Review

1. Claims Returns
1. who, what, when, how, why . . .
2. Shelving Carts
1. Preparing:
2. Shelving:
3. When Finished:
3. More eBooks . . .
1. Check out library ebooks to Nook and other eReaders
2. Types of devices that support ebooks