Staff Meeting Notes 9-2-15

 Kendall Staff Meeting

September 2, 2015, 11:15 – 11:45 AM

Breakroom

1. Updates from 7/24 CE Managers Meeting (Lauren & Karen)
2. New Staff: Welcome Janalyn, new part-time CSC (Lauren)
3. Electronic Timekeeping Policy annual review & new Attendance & Punctuality Metric for Customer Service (Karen)
4. CIRC Training: Voter Registration (Alisa, Temeka)

Quick Notes

• New HEAR Year!  Please review and sign your new HEAR plan ASAP at https://talent.houstontx.gov/Saba/Web/COH.
• Safety: Gwen Walter, HPL Safety Coordinantor, says, “Trip, slips, and falls are our leading indicators for incidents.  Remember to watch your step are you keep it moving!”  Comfortable, safe footwear also helps--that means no flip-flops, platform sandals, high heels or bare feet.

Upcoming Staff Events

• Friday, September 4: Pay Day
• Friday, September 4 & 11: Staff Training
• Monday, September 7: Labor Day -- Library closed
• Friday, September 11: Last Day of Pay Period
• Wednesday, September 16: Programming Meeting
• Friday, September 18: Youth Service Meeting
• Friday, September 18: Pay Day
• Tuesday, September 22: Director’s Chat (Nina, Pam)
• Tuesday, September 22: Civic Engagement Meeting (Karen)
• Wednesday, September 23: Open Discussion Meeting
• Thursday, September 24: TLA A-Z Webinar: Communication Skills
• Friday, September 25: Last Day of Pay Period
• Friday, September 25: Customer Experience Managers Meeting

FY16 Staff Meetings (meetings occur every 4 weeks, except holidays)

1. Open Discussion (everyone), 11:15-11:45, Break Room: 7/29, 8/26, 9/23, 10/21, 11/18, 12/16, 1/13/16, 2/10, 3/9, 4/6, 5/4, 6/1, 6/29.
2. Staff Meeting (everyone), 11:15-11:45, Break Room: 7/15, 8/5, 9/2, 9/30, 10/18, 12/1 (rescheduled for Thanksgiving), 12/30 (rescheduled for Christmas), 1/20/16, 2/17, 3/16, 4/13, 5/11, 6/8.
3. Program Planning (Karen, Alice, Jasmine, Jose, Leona, Nina, Pam, Shanti), 11:15-11:45, Break Room: 7/22, 8/19. 9/16, 10/14, 11/4 (rescheduled for Veteran’s Day), 12/9, 1/6/16, ⅔, 3/2, 3/30, 4/27, 5/25, 6/22.
4. Staff Training (everyone): to be determined.

Staff Meeting Notes 8-5-15

11:15 – 11:45 AM, Breakroom

In attendance: Albert, Karen, Lauren, Kathrine, Alisa, Doug, Nina, Jasmine, Leona, Evin, Pam, Trish, Temeka, Shanti, Theodora
__________________________________________________________________
AGENDA:

1. Updates from 7/24 CE Managers Meeting (Lauren & Karen)
2. New Staff: Welcome Iffat, new part-time CSC (Lauren)
3. New Staff Training Meetings (Karen)
4. CIRC Training: On the Fly Items

Quick Notes

• New HEAR Year.  If you haven’t already, please review and sign your new HEAR plan at https://talent.houstontx.gov/Saba/Web/COH
• Texting and Music in Public Service Areas:  
• Texting and listening to music in public service areas distracts you from paying attention to customers’ needs and doing your job effectively.  
• Texting or listening to music when customers are around tells them you’re not available and not interested in helping them.  
• Texting and listening to music should be done in non-public areas or during non-public hours with the volume turned down low enough so you can hear someone speaking to you.  

Upcoming Staff Events

• Friday, August 7: Pay Day
• Friday, August 7 & August 14: Staff Training I & II
• Monday, August 10-Friday, August 14: New Employee Onboarding
• Friday, August 14: Last Day of Pay Period
• Wednesday, August 19: Programming Meeting
• Friday, August 21: Pay Day
• Friday, August 21: Youth Service Meeting
• Wednesday, August 26: Open Discussion Meeting
• Friday, August 28: Last Day of Pay Period
• Friday, August 28: Customer Experience Managers Meeting
• Monday, September 7: Labor Day Holiday--Library Closed

FY16 Staff Meetings (meetings occur every 4 weeks, except holidays)

1. Open Discussion (everyone), 11:15-11:45, Break Room: 2015--7/29, 8/26, 9/23. 10/21, 11/18, 12/16; 2016--1/13. 2/10, 3/9, 4/6, 5/4, 6/1, 6/29.
2. All Staff Meeting (everyone), 11:15-11:45, Break Room: 2015--7/15, 8/5, 9/2, 9/30, 10//28, 12/2 (rescheduled for Thanksgiving), 12/30 (rescheduled for Christmas); 2016--1/20, 2/17, 3/16, 4/13, 5/11, 6/8.
3. Program Planning (Karen, Alice, Jasmine, Jose, Leona, Nina, Pam, and Shanti), 11:15-12:15, Break Room:: 2015--7/22, 8/19, 9/16, 10/14, 11/4 (rescheduled for Veterans Day), 12/9; 2016-1/06, 2/03, 3/02, 3/30, 4/27, 5/25, 6/22.
4. Staff Training (everyone): to be determined.

NOTES:
Karen: Telecheck settlement receipts should be sent in with deposits.  She will ask financial services if it is important for us to make copies for our own records before sending the originals in.

Johnson Controls has been dropped as a city contractor.  Elevator contractors have changed, so we are waiting for repairs with the new contractor.

The early literacy stations are being replaced with Crayola iPad stations.  10 locations have been chosen as testing sites, eventually all literacy stations will be replaced.

Nina: Why isn't Kendall chosen as a pilot location for anything?
Theodora: My guess is that things are much more complicated at Kendall due to the multi-level layout.  It is easier to pilot things when you can see how everything is affected on one level.  She will suggest at the innovation meeting that Kendall should pilot something.

Karen: We will be trying a new system for staff trainings.  Two consecutive Friday mornings (same topic twice) for 1 hour and 15 minutes.  Trainers may have to adjust their schedule to accommodate the second group.

We will also have training on the new holds software and process this Friday 8/7 at 11:15 am.

Staff Meeting Notes 7-15-15

11:15 – 11:45 AM, Breakroom

1. Sign up for FY16 Open Discussion Meetings: moderator or recorder  (Karen)
2. Updates from 6/19 CE Managers Meeting (Lauren)
3. Security Review: COH Badges and Other COH Employees in Building (Karen). Handouts: City of Houston Employee Guidebook, page 21; Executive Order 1-37 Security on City Premises

Quick Notes

• Happy New HEAR Year!  Karen and Lauren will be meeting with all staff in July and early August to prepare your FY16 HEAR plans.  We’ll be discussing what to keep, what to change, and what to add, so think about your plan from last year’s plan and what you would like to see for this year.
• Weeding and Collection HQ Training: There are opportunities for weeding training at ROB on Friday, July 17, and Collection HQ training at COL on Friday, July 31. Check with Karen first, then register at the Training Portal.    
• Texting and Music in Public Service Areas:  
• Texting and listening to music in public service areas distracts you from paying attention to customers’ needs and doing your job effectively.  
• Texting or listening to music when customers are around tells them you’re not available and not interested in helping them.  
• Texting and listening to music should be done in non-public areas or during non-public hours with the volume turned down low enough so you can hear someone speaking to you.  

Upcoming Staff Events

• Friday, July 17: Last day of Pay Period
• Tuesday, July 21: SW Managers Team Meeting at ROB (Karen)
• Wednesday, July 22: Program Planning Meeting (Karen, Alice, Jasmine, Jose, Leona, NIna, Pam, Shanti)
• Friday, July 24: Pay Day
• Friday, July 24: CE Managers Meeting (Karen, Lauren)
• Wednesday, July 29: Open Discussion Meeting
• Friday, July 31: Last day of Pay Period
• Wednesday, August 5: Staff Meeting
• Friday, August 7: Pay Day

FY16 Staff Meetings (meetings occur every 4 weeks, except holidays)

1. Open Discussion (everyone), 11:15-11:45, Break Room: 2015--7/29, 8/26, 9/23. 10/21, 11/18, 12/16; 2016--1/13. 2/10, 3/9, 4/6, 5/4, 6/1, 6/29.
2. All Staff Meeting (everyone), 11:15-11:45, Break Room: 2015--7/15, 8/5, 9/2, 9/30, 10//28, 12/2 (rescheduled for Thanksgiving), 12/30 (rescheduled for Christmas); 2016--1/20, 2/17, 3/16, 4/13, 5/11, 6/8.
3. Program Planning (Karen, Alice, Jasmine, Jose, Leona, Nina, Pam, and Shanti), 11:15-12:15, Break Room:: 2015--7/22, 8/19, 9/16, 10/14, 11/4 (rescheduled for Veterans Day), 12/9; 2016-1/06, 2/03, 3/02, 3/30, 4/27, 5/25, 6/22.
4. Staff Training (everyone): to be determined.