Staff Meeting Notes 7-13-16

Kendall Staff Meeting

July 13, 2016, 11:15 – 11:45 AM, Break Room

1. Updates (Karen):
1. Thank you to our Summer Interns Gabriella and Hannah.
2. Cake Challenge
3. HEAR Review deadline July 30.
2. Training: Policy Review: Attendance, Absence and Kronos (Karen)

Quick Notes

• Deposit Slips:  Don’t save the data you entered in the Excel deposit slips when you’re finished.  We want to start each day with a clean slip.
• FLIP Kits:  After checking in returned FLIP Kits, check them out to the KEN-REFURB account if they’re going to the Children’s Museum to be refurbished.  If they have a holds, print out the hold label, then check the kit out to the REFURB account so we can track its location while it’s in transit.
• Tag all incoming items:  Please tag all incoming items without tags, including items from Central and other locations (except ILL).  This will save us a lot of time later when they’re returned.
• Clear items in the Tagging bins each day::  While these items are waiting to be tagged, the catalog shows them as “Check Shelf”--ready to check out.  Let’s get them on the shelves as soon as possible.  
• A good team member: 1) puts the team first, 2) shares the work, and 3) shares the ice cream!

Events

• Friday, July 15: Last Day of Pay Period
• Friday, July 22: Pay Day
• Friday, July 22: CE Managers Meeting (Karen)
• Wednesday, July 27: Open Discussion Meeting and Cake Challenge!
• Saturday, July 30: FY16 Annual Reviews finished and locked.
• Monday, August 1: Last Day of Summer Reading Program!
• Thursday, August 4: Last day for Gabriella and Hannah.

Staff Meeting Agenda 1-20-16

11:15 – 11:45 AM, Breakroom

1. Staff Changes:
1. Jose promoted to SR CSC, starting at STE 1/19
2. Christopher, new CSC-PT, starting 1/19
3. Karen interviewed candidates for CSC-FT opening, 1/19
2. News from Youth Services Meeting 1/15 (Jasmine, Leona, Shanti)
3. Kronos Review (Lauren), new interface; leave requests; Lauren's Kronos presentation

Quick Notes

• 2016 Customer Experience Meetings with Deputy Director Michele Gorman, 11:30 AM-12:30 PM (aka lunch & chat with Michele): Wednesday, Feb. 3 at Collier; Thursday, July 21, at Walter; Thursday, Nov. 10 at Alief; staff names are drawn randomly by CE Admin staff, attendance is highly recommended/ mandatory.
• 2016 CyberSecurity Training: Must be completed by Feb. 11.  Each employee will receive an emailed link to the  training.  Send Karen or Lauren the date you complete the training.

Upcoming Staff Events

• Friday, January 22: Pay Day!
• Friday, January 22: CE Managers Meeting at CEN (Karen, Lauren)
• Friday, January 22: Serials  training with Gail Ibarra (all staff)
• Friday, January 22: 2016 CyberSecurity training time (online)
• Monday, January 25: Send disks needing repair to LMS Jan 25-29.
• Tuesday, January 26: Worker’s Comp Training at STE (Karen)
• Wednesday, January 27: Management Team Meeting (Karen, Lauren, Alice, Shanti).
• Friday, January 29: Last Day of Pay Period
• Friday, January 29, 2016 CyberSecurity training time (online).
• Tuesday, February 2: SW Managers Team Meeting at FRA (Karen)
• Wednesday, February 3: Lunch and Chat with Michele at COL (by invitation)                                       
• Friday, February 5: Staff Training: Super Star Shelving with Leona and Shanti
• Friday, February 5: 2016 CyberSecurity training time (online)--last chance!
• Wednesday, February 10: Open Discussion Meeting (need Moderator and Recorder)
• Friday, February 12: Last Day of Pay Period
• Friday, February 12: Staff Training: Super Star Shelving with Leona and Shanti
• Wednesday, February 17: Staff Meeting

Links:

KRONOS full-service log-in: https://coh.kronos.net/wfc/navigator/logon; KRONOS comments saved in the Kendall folder on the G: drive and on the Kendall blog on the Staff Links page.

Jobs @ HPL: http://houstonlibrary.org/jobs-hpl (or go to the bottom of the HPL website home page).

City of Houston Job Opportunities: http://agency.governmentjobs.com/houston/default.cfm (or go to the COH website,  www.houstontx.gov, and click on “I Want To” and select “Jobs”).

Staff Meeting Notes, 2-11-15

1. Updates:
1. January Monthly Report, October & November Stats (Karen)
2. Manager Boot Camp/ FY 16 Customer Experience Goals (Karen)
3. IRS tax forms--what to say to customers (Alice)
2. Project:  Opening/Closing Guidelines--Review handout and bring comments/suggestions to March staff meeting.
3. Circulation Training: New Lost Cards Procedure; Use Workflows Password; Placing Holds in Enterprise (Alisa) (handouts)

Quick Notes

• Incidents in the Parking Lot:  If you see people engaging in criminal or sexual activity in the parking lot, don’t approach them directly but report it in an Incident Report (with as much detail as you can) within 24 hours.  Call 911 right away if a crime is being committed.

• Don’t recycle paper with confidential customer information:  Recently I was helping a customer who was confused about fines on his account.  It turns out his hold wrapper was printed on the back of a detailed printout from another customer’s account.  
• Don’t recycle to the printer any paper with customer information of any kind, including paging lists, holds transfer sheets, and clear holds lists.
• Check all sheets before reusing them.
• Verify deposits carefully and note any problems on the Cash Drawer Count Report.  The Business Office called me last month about a deposit that was $1.80 short.  The deposit envelope contained $45.40 instead of $47.20 on the Merchandise Category Report; there were no notes.  
• A note explaining the shortage would save the Business Office and your colleagues time spent trying to figure out what happened.
• If you’re not sure what happened or what to say, ask a colleague for help.
• Protect yourself from unnecessary scrutiny by documenting your actions.
• Open window blinds: The blinds in the children’s area have been repaired (mostly).  You may close or adjust them during the day to block sunlight.  At the end of the day, make sure the blinds are open (those that are working) so interior of the building can be seen from the street.  To open the blinds, turn them at an angle to the window first before pulling them closed.
• Kronos comments and punch rounding: Email timecard issues (missing or duplicate punches, reason for tardiness, unscheduled leave) to me not later than the last day of the pay period.  I approve timecards after you leave that day and won’t add any missing in or out punches unless I have the time of the missing punch from you in writing.  See the handout for Kronos comments and punch rounding times.

Upcoming Staff Events

• Thursday, February 12: Defensive Driving Training (Doug, Katherine, Lauren)
• Friday, February 13: Last day of Pay Period
• Wednesday, February 18: Staff Training Meeting (Alice & Shanti)
• Wednesday, February 18: 2nd TLA A to Z webinar series: “Dealing with Difficult Situations”
• Thursday, February 19: Defensive Driving Training (Jasmine, Leona, Temeka)
• Friday, February 20: Pay Day
• Wednesday, February 25: Open Discussion Meeting
• Friday, February 27: CE Managers Meeting (Karen, Lauren)
• Friday, February 27: Last day of Pay Period
• Wednesday, March 4: Tech Training Meeting/ Management Team Meeting
• Friday, March 6: Pay Day
• Wednesday, March 11: Staff Meeting

Staff Meeting Notes 9-17-14

11:15 – 11:45 AM, Breakroom

1. Updates & Reminders:
1. Electronic Timekeeping Policy 2-4 (Karen); handout
2. Progress with MY LINK launch (Karen/Meg)
3. Password Manager Enrollment & ESS Portal (Meg); also on Quick Links page, under "Staff Links"
2. Circulation Training (Alisa) [rescheduled for Oct.]

Quick Notes

• FLIP Kit surveys: Please review the survey(s) for completeness before issuing a pass to the Children’s Museum.
• Overdrive: Customers will need to contact email reference to have their Overdrive account merged with their new number. (See front page of catalog.)

Upcoming Staff Events

• Friday, September 19: Payday
• Wednesday, September 24: Staff Training Meeting
• Thursday, September 25: Outreach at Mahaney & Cummings Elementary
• Friday, September 26: Last day of Pay Period
• Wednesday, October 1: Open Discussion Meeting
• Wednesday, October 1: CMC begins
• Friday, October 3: Payday
• Friday, October 31: Annual Health Assessment Due

Staff Meeting Notes, 10-16-13

1. Kronos Updates (Karen)
1. See email about password (in mailboxes too)
2. Please review your timecard regularly and email me before the end of the pay period any comments or missed punches before the end of the pay period.
3. The pay period ends every two weeks (see Upcoming Staff Events below).  They’re also posted on the in the cubicle on the end where the Vocera battery recharging stations are plugged in.
4. When swapping Saturdays with another staff member, email  me who is swapping and the changes for the dates worked and days off (or not) the following week, so I can update the Staff Schedule calendar.   
5. Overtime must be approved in advance.  Please pay attention to the schedule and punch out on time.  
6. The Library does not have a budget to pay out comp time so you need to use an accumulated comp time within 120 days.  If you request vacation leave, Kronos will automatically substitute any available comp time.     
2. Combined Municipal Campaign (Sharon)
1. Access from Kronos by going to My Links > CIty of Houston ESS Portal > login and click on CMC Sign Up.
2. Giving options: biweekly payroll deduction or one-time contribution.
3. Campaign runs Oct. 1-31.
4. Check out the online auction on the CMC page at http://cohemployeenews.com/home-cmc, See Library fundraising events at https://hplnet.hpl.lib.tx.us/cmc-2014.html.
3. Application Review Process (Nina)
1. Applications go to CEN to be indexed on the 15th of the following month.
2. Don’t forget to:
1. change library location to HOU-KEN
2. enter both phone numbers
3. ask customers if they want a custom PIN
3. Renewals and Lost Cards: enter updates from applications, esp. address and birthdate.
4. Add notes when making any  changes to a customer’s card.
5. Lost Cards: change status, add note to account and destroy card--it can’t be reinstated.  Use current expiration date.
6. New Registrations: check for duplicate accounts first and update online applications in existing record.
7. Address Change:  paste old address into a note with date changed (and your initials.

Upcoming Staff Events

• Oct 18:  Youth Services Meeting, 8:15-10:15AM (Leona, Regina)-CANCELLED
• Oct. 20-26: Fall Door Count
• Oct. 21: Childrens’ Book Festival Meeting, 4:30-6PM (Leona, Regina)
• Oct. 24: NL Managers’ Meeting, 9:15-12 (Karen)
• Oct. 24: Outreach--Budewig Intermediate School, 5-7PM (Karen, Nina)
• Oct. 25: Last Day of Pay Period
• Oct. 30: Open Discussion Meeting
• Nov. 5: Stats due
• Nov. 7: Service Innovation Meeting, 9:15-11:15 (Karen)
• Nov. 8: Last Day of Pay Period

     

Remaining October Programs

ADULT PROGRAMS

• Kendall Bee Quilters, Mondays, October 21, 26, 1:00 PM – 3:00 PM, 1st Floor Meeting Room.
• Kendall Book Club, Tuesday, October 22 • 1:00 PM – 2:30 PM, 1st Floor Meeting Room.
• Intermediate to MS Excel, Thursday, October 31, 10:30 AM – 12:30PM, 2nd Floor Conference Room
• The Affordable Care Act Open Lab, Wednesday, October 30, 5:00 PM – 7:00 PM
• Computer Basics I &II (Bilingual), Wednesday, October 23, 12:30 PM – 2:30 PM
• Social Networking, Wednesday, October 16, 12:30 PM – 2:30 PM
• Intro to MS Word, Thursday, October 17, 10:30 AM – 12:30PM, 2nd Floor Conference Room
• Getting to Know Your Gadgets: eBook Open House, Tuesday, October 22 & 29, 3:00 PM – 5:00 PM
• Advanced MS Word, Thursday, October 24, 10:30 AM – 12:30PM
• Computer Help Session, Wednesday, October 30, 12:30 PM – 2:30 PM

TEEN PROGRAMS

• Teen Video Game Time, Wednesday, October 16, 23 & 30, 4:00 PM-6:00 PM
• Advanced Origami, Tuesday, October 22, 4:00 PM-5:00 PM

KIDS PROGRAMS

• Toddler Story Time, Tuesdays Oct 22, 29 at 10:30-11:00 AM and at 11:30-12:00
• Preschool Storytime, Wednesdays Oct. 16, 23, 30 at 12:30-1:15PM
• Babytime, Thursdays, October 17, 24, 31 at 11 AM – 12 PM
• Babytime: Baby Yoga, Fridays, October 18, 25 at 2:30-3:00 PM
• R.E.A.D (Reading Education Assistance Dogs), Saturday, October 19 – 2:00-3:00pm
• Kendall Book Mania Club, Wednesday, October 23 – 4:45-5:45pm
• Halloween Book Celebration, Thursday, October 31 – 4:00-5:00pm