Showing posts with label texting. Show all posts
Showing posts with label texting. Show all posts

Wednesday, August 5, 2015

Staff Meeting Notes 8-5-15

11:15 – 11:45 AM, Breakroom

In attendance: Albert, Karen, Lauren, Kathrine, Alisa, Doug, Nina, Jasmine, Leona, Evin, Pam, Trish, Temeka, Shanti, Theodora
__________________________________________________________________
AGENDA:
  1. Updates from 7/24 CE Managers Meeting (Lauren & Karen)
  2. New Staff: Welcome Iffat, new part-time CSC (Lauren)
  3. New Staff Training Meetings (Karen)
  4. CIRC Training: On the Fly Items
Quick Notes


  • New HEAR Year.  If you haven’t already, please review and sign your new HEAR plan at https://talent.houstontx.gov/Saba/Web/COH
  • Texting and Music in Public Service Areas:  
    • Texting and listening to music in public service areas distracts you from paying attention to customers’ needs and doing your job effectively.  
    • Texting or listening to music when customers are around tells them you’re not available and not interested in helping them.  
    • Texting and listening to music should be done in non-public areas or during non-public hours with the volume turned down low enough so you can hear someone speaking to you.  
Upcoming Staff Events
  • Friday, August 7: Pay Day
  • Friday, August 7 & August 14: Staff Training I & II
  • Monday, August 10-Friday, August 14: New Employee Onboarding
  • Friday, August 14: Last Day of Pay Period
  • Wednesday, August 19: Programming Meeting
  • Friday, August 21: Pay Day
  • Friday, August 21: Youth Service Meeting
  • Wednesday, August 26: Open Discussion Meeting
  • Friday, August 28: Last Day of Pay Period
  • Friday, August 28: Customer Experience Managers Meeting
  • Monday, September 7: Labor Day Holiday--Library Closed


FY16 Staff Meetings (meetings occur every 4 weeks, except holidays)
  1. Open Discussion (everyone), 11:15-11:45, Break Room: 2015--7/29, 8/26, 9/23. 10/21, 11/18, 12/16; 2016--1/13. 2/10, 3/9, 4/6, 5/4, 6/1, 6/29.
  2. All Staff Meeting (everyone), 11:15-11:45, Break Room: 2015--7/15, 8/5, 9/2, 9/30, 10//28, 12/2 (rescheduled for Thanksgiving), 12/30 (rescheduled for Christmas); 2016--1/20, 2/17, 3/16, 4/13, 5/11, 6/8.
  3. Program Planning (Karen, Alice, Jasmine, Jose, Leona, Nina, Pam, and Shanti), 11:15-12:15, Break Room:: 2015--7/22, 8/19, 9/16, 10/14, 11/4 (rescheduled for Veterans Day), 12/9; 2016-1/06, 2/03, 3/02, 3/30, 4/27, 5/25, 6/22.
  4. Staff Training (everyone): to be determined.

NOTES:
Karen: Telecheck settlement receipts should be sent in with deposits.  She will ask financial services if it is important for us to make copies for our own records before sending the originals in.

Johnson Controls has been dropped as a city contractor.  Elevator contractors have changed, so we are waiting for repairs with the new contractor.

The early literacy stations are being replaced with Crayola iPad stations.  10 locations have been chosen as testing sites, eventually all literacy stations will be replaced.

Nina: Why isn't Kendall chosen as a pilot location for anything?
Theodora: My guess is that things are much more complicated at Kendall due to the multi-level layout.  It is easier to pilot things when you can see how everything is affected on one level.  She will suggest at the innovation meeting that Kendall should pilot something.

Karen: We will be trying a new system for staff trainings.  Two consecutive Friday mornings (same topic twice) for 1 hour and 15 minutes.  Trainers may have to adjust their schedule to accommodate the second group.

We will also have training on the new holds software and process this Friday 8/7 at 11:15 am.