Showing posts with label newspapers. Show all posts
Showing posts with label newspapers. Show all posts

Wednesday, March 16, 2016

Staff Meeting Notes 3-16-16

March 16, 2016, 11:15 – 11:45 AM, 3rd floor conference room

  1. News from February CE Managers Meeting and SW Managers Team Meeting (Karen): 
  • CE Managers Meeting, 2/26/16: FY17 Budget Update; Open Carry Signs for School Events; Staff Appreciation Funds; Mileage Reimbursement; new PC reservation system being tested; online registration process in development; HPL mobile app displays library card barcode; Customer Service Review program (training by Lauren); see CE Manager Meeting Notes & handouts for complete minutes.
  • SW Managers Team Meeting, 3/1/16: When doing daily deposit, prepare the deposit for your drawer, then swap with your colleague doing the other drawer to verify that the correct amount is being sent as the deposit and the correct amount remains in the drawer.
  1. Training: HPL Customer Service Review Program (Lauren); PowerPoint presentation
Quick Notes
  • PINS:  Please ask customers what PIN they would like to use.  Do not automatically give them the 5-digit number assigned by Sirsi or the customer’s phone number.
  • Holds/ILL: Please do not check out holds/ILL items with another family member’s card because Workflows will continue sending copies to fill the hold until it is checked out on the original customer’s card.   
  • Staying vs Going:  Make a habit of automatically separating holds that are staying from holds going to another location when you are doing paging, clear holds, or exceptions.  Once a hold is labeled, it’s easy to put it the “staying” pile or the “going” pile.  The benefits: 1) saves time; 2) sends the hold to the right place; 3) makes customers and colleagues happy.  
  • Old Newspapers:  When you check in newspapers, remove the oldest ones on the shelf--we keep two weeks of daily newspapers and 4 months of weekly papers (Barrons’s, Houston Business Journal).  Put the discarded issues in the paper recycle bin in the Print Center.
  • NEW: Suggestion Box: See a problem? Got a solution?  Suggest it here: KEN Staff Suggestion Box (upper right corner of Kendall blog pages).
  • Money to Spend:  Lauren and Karen need your help deciding how to spend private funds we received for staff appreciation (like the monthly birthday parties).  We need to spend $200 by the end of April.  Snacks?  Cookies for staff meetings?  A pre-SRP pizza party?  (Sorry, no gift cards.) Submit your suggestions at What should we buy?.
Upcoming Staff Events
  • Friday, March 18: Pay Day!
  • Friday, March 18: CE Managers Meeting at CEN (Karen, Lauren)
  • Friday, March 25: Last Day of Pay Period
  • Wednesday, March 30: Programming Meeting
  • Friday, April 1: Staff Training Meeting (Blue Group)
  • Friday, April 1: Pay Day!
  • Tuesday, April 5: SE Managers Team Meeting (Karen)
  • Wednesday, April 6: Open Discussion Meeting
  • Friday, April 8:  Youth Services Meeting (Jasmine, Leona, Nina, Shanti)
  • Friday, April 8: Staff Training Meeting (Green Group)
  • Friday, April 8: Last Day of Pay Period
  • Wednesday, April 13: Staff Meeting

Wednesday, November 19, 2014

Staff Training Notes 11/19/14

Kendall Staff Training


Topic:   Obituaries                         November 19, 2014
Presented by Alice
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Overview: There are a number of databases, Houston Chronicle, Houston Chronicle (Digital Image Edition), Historical Newspapers, Access Newspaper Archive, and ProQuest Obituaries that available to help you or a customer search for an obituary.  Today, I will demonstrate how to search for an obituary within those databases.
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How to find:   African American Obituaries.  There are two resource categories, African American Studies and or Historical Newspapers.
      
  1. From the home page click on Research then Resources by Category
  2. Under Resources by Category click on Newspapers
  3. Scroll down until you see Historical Newspapers, click
  • In the search field type in the name Rosa Cobb
  • Then scroll down until you see Documentary Type
  • In the box to your right scroll down until you see Obituary
  • Click on Obituary
  • Click on Search


How to find:  Cities/Towns/Rural Communities Obituaries, using Access Newspaper Archive


  1. From the Resource by Category list, click on Newspapers
  2. Click on,  Access Newspaper Archive (in library use only)
  • Scroll down the page until you see a map of the United States.
  • Click on the state, Kansas.
  • You can search all newspapers in Kansas or narrow your search by choosing a city/town/rural community.


How to find:  Obituaries in the Houston Chronicle 1985 to present


  1. From the Resource by Category list, click on Newspapers
  2. Scroll down until you see, Houston Chronicle (Article Search)
  • In the space next to the word Search, type in a name, Lucille Pasini obituary
  • Now you have the date in which her obituary appeared in the Chronicle.  To read the actual obituary, the customer will need to:
  • Go to the Central Library, and request the microfilm that covers the date they are looking for or,
  • Email a request for a copy.


How to Find:  Houston Chronicle (Digital Image Edition) latest 45 days available


  1. From the Resource by Category list, click on Newspapers
  2. Scroll down until you see, Houston Chronicle (Digital Image Edition) click
  • Click on the arrow next to the word Search at the top of your screen.
  • Drop down menu click on “In Houston Chronicle”
  • Type a name in the search field
  • Under Date click on arrow and choose your date
  • Then click search


Note:  As of November 14, 2014, the Houston Chronicle has changed the name of the section for Obituaries to Life Tributes.


How to Find:  ProQuest Obituaries


  1. From the Resource by Category list, click on Newspapers
  2. Scroll down until you see ProQuest Obituaries click
  3. Below are the newspapers that you or a customer can search for an obituary.




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Practice/Assignment (due in two weeks):


  1. Pick a state.  Count how many newspapers you can search in that state.  Then email  me the name of the state and the number
  2. For fun type the name Smith in one of the databases pick an obit and email it to yourself and then forward it to me.  
  3. Look in the database ProQuest Obituaries and list the newspapers that you can search and email me your answer.

Alice's Complete Handout

Monday, November 17, 2014

Staff Meeting Notes 11/12/14

11:15 – 11:45 AM, Breakroom

  1. Farewell Party for Meg
Quick Notes


  • Newspapers: Please check in newspapers everyday using Serials Control in Workflows because 1) we need to know if the paper had arrived; 2) Inventory Control needs to claim items we paid for but didn’t receive; and 3) your colleague doesn’t have to check in a whole bunch of paper later.  If you don’t know how to do this, see the Customer Service page on the blog, under WorkFlows How To…, or ask Alisa.
  • Holds at the Service Desk: Items should only be held at the service desks for 24 hours or less.  If a customer is not coming within a day to pick up the item, hold it on their account and put the item on the hold shelf in the Lobby.  Why this is important: when items are sitting at the desk and not placed on hold, the catalog still shows they’re available for other customers but we won’t be able to find them because they’re not on the shelf (and we waste a lot of time running around looking for them).  And, when the customer comes to pick up the item, there’s no record in the account help us locate the hold.  Do yourself and the customer a favor and put the item on hold.
  • Out of Order Signs: Every time you put up an out of order sign, please enter the date, time, nature of problem and your initials, so your colleagues can explain to customers what the problem is.  Redirecting customers to an alternate source (like the copier on the other floor) is not a bad idea either.  No information = confusion and makes us look bad.
Upcoming Staff Events

  • Wednesday, November 12: Adult Pre-Selection (Alice); farewell party for Meg
  • Friday, November 14: Payday
  • Wednesday, November 19: Staff Training Meeting: I. Obituaries (Alice); II.  Catalog Tips & Tricks (Karen)
  • Wednesday, November 19: staff holiday potluck lunch
  • Friday, November 21: Last day of Pay Period; Meg’s last day
  • Wednesday, November 26: Open Discussion Meeting  (Leona, moderator; Katherine, recorder)
  • Thursday, November 27: Thanksgiving Day, Library closed
  • Friday, November 28: Thanksgiving holiday, Library closed (payday on 11/26)
  • Monday, December 1: Program Planning Meeting
  • Wednesday, December 3: Management Team Meeting
  • Friday, December 5: Statistics & Monthly Branch Narrative due
  • Sunday, December 7: Facility Checklist due