Open Discussion 10-3-13

11:15-11:45 AM, 3rd Floor Conference Room

Moderator:  Albert

Recorder: Juli

Sort machine: 

• Place items in order on cart or through machine.  
• Observe items in bins/address discrepancies errors. 
• Take AV/paperback/etc. bins to proper floors.  
• Be sure to put central items in central bins.  
• If an item is sorted to wrong bin, please put on exceptions cart.  
• Magazines we carry stay, all others go to appropriate branches.  
• Foreign languages we don't carry, send to Central.

Applications: 

• Compare info on application to account.  
• Verify currant address/if not on ID, must provide documentation.  
• Parent's ID must be on application.  
• Name on ID and application must match.  
• Hyphenated/compound names combined to one word.  
• Ask patron to print, must be in ink!  
• If application is not properly filled out, must be redone.  
• Add currant info to account to update.  
• Remove TDL and other blocks when info added.  
• Must have ID#. Read and take action /update pop up messages.  
• Write notes: dates/initials/branch.  
• Mexican consular ID acceptable to verify address if on card, also accepted: Concealed Handgun license, TX Offender ID, Picture Passport, alternative picture ID.  
• Save replaced barcode as note with initials/branch/date.  Enter new barcode.  
• Keep old address as note.  
• Change expiration date if all fines paid.