Workroom, 11:15-11:45AM, Recorder: Karen, Moderator: Alice
- Introduced Shanti from JUN, who will be here for 1 yr while JUN undergoes renovation.
- Reviewed procedure (handout) for on-the-fly library card registrations during the summer only at KEN when lines are huge:
- mark with small flags
- application must be complete and signed
- enter:
- name (FIRST, LAST)
- ALT ID (for adult cards)
- location code (HOU-KEN)
- profile (already entered with barcode)
- birth date (XX/XX/XXXX)
- address (ADU) or address & parent name and ID (JUV)
- Notify via (EMAIL/PHONE)
- put Post-It flag on the application
- pick up all applications at the end of the day and bring them to the workroom so the on-the-fly applications can be completed before we open the next day.
- applications must be fully entered before we open the following day.
- applications must be legible and complete (esp. since the customer won’t be able to answer questions); you can write clearly near the illegible info.
- handout applications must be
- How do you convert an online card/application?
- Two options:
- No Holds: delete the profile and create a new card
- Holds: go into Modify User to update; don’t forget to change the expiration date!
- Take application back to workroom. PDF of application marked as well.
- Trying to get portable workstation for lobby
Collection
- Don’t float stuff we’re getting from other locations, esp. Teen and Juvenile fiction, beginning readers
- Way to get last of new Teen books for display--all getting shelved because they’re not marked.
- change display to something maintainable, discuss further at future meeting
- Need barcodes for holds you can’t find on the shelf when customer comes to pick up so we can send to Circ Admin to investigate.
- When putting items in bins, please stack them neatly. Don’t dump in the bin--it wastes space--or overfill the bin because items get broken when the bins are stacked (esp. AV).
- When loading a cart from bins, put the stuff in order so it’s ready to shelve (including AV, graphic novels, audiobooks).
- Don’t just dump DVDs on the shelf. On the 2nd floor, they’re in alphabetical order by letter or by Dewey number (100s).
- Also sort adult items with adult, juvenile with juvenile, etc. or they end up on the wrong floor.
- If you don’t finish the cart you’re shelving, don’t leave a partially-finished carts on the floor or downstairs--move the remaining items to a similar cart in the sorting room so they can get shelved on the next cart.
Holds
- When clearing holds, check the shelf for expired items that were overlooked. Workflows has already cancelled the expired hold and sent the item on to the next person. It’s our job to take the item off the shelf and send it on it’s way.
- In order to extend a hold for a customer (someone who can’t pick up the hold in time), use the “Modify Hold” wizard. Don’t just write the new date on the wrapper--the software won’t know and will expire the hold anyway.
SRP
- SRP Updates---supplies are low, exp. coupons, books. Waiting for restock for prize books, logs.
- Use the Ready 2 Open time--15 minutes before opening--to restock SRP materials and to make sure everything is turned on.
- Not enough time to pick up at night.
- SRP registration not available on catalog computers--reported to IT Help Desk.
- No zoo tickets yet. Need more FLIP coupons too--only sending us 10-15 every week.
- Can they bring the evaluation form to CMH and get the passes there? Not sure.
- Registering groups--do one group registration
- Keep desk clear for SRP stuff. Put holds on the shelf behind the desk.
- Gaming equipment--shut down Wii players on Saturday and remove the disk. Let them rest over the weekend!