In Attendance: Lauren, Albert, Jose, Iffat, Alice, Janalyn, Doug, Alisa, Nina, Temeka, Kathrine, Shanti, Pam, Leona, Trish, Karen
Note Taker: Trish
Moderator: Lauren
- The sorter will be fixed. The barcode scanner will be removed as well as the receipt printer. The sorter will now read RFID tags and any items that are not tagged will go into the exceptions bin. There will be no voice!
- Blinds must be open at night. If the blinds are not functional, just leave them open as much as possible.
- Holds are still being put on our shelf that belong to other branches. Please pay close attention when shelving holds. Keep items going to other branches separate from KEN items both when you are paging and when you are doing delivery/exceptions. Expired holds must be cleared first thing in the morning and we should be checking the holds shelf for old holds just to be sure they are being sent out as necessary. There have been issues with the clear holds list, LMS is aware.
- A-Z webinar is asking for a $25 payment and we can't pay for it, so do not take the most recent A-Z webinar.
- Please make sure customers in the meeting rooms and study rooms are leaving 15 minutes prior to closing. Make announcements at 30 minutes, 15 minutes, and at closing and make sure the people in rooms are aware of the closing time well in advance.
- Make sure to give customers the new room reservation guidelines when they reserve a room. Customers may make up to 6 reservations in a 90-day period, but they must fill out a separate reservation form for each reservation.
- Make sure to make tallies on the stats sheets! This week is door count week, so it is very important but we should always be diligent about making tallies and keeping track of our activity on every floor.
- Jose went above and beyond in customer service with a customer on Monday. Go Jose!
- Iffat did 3-tier work on Monday night, taking care of delivery, exceptions, and the sorting room. Go Iffat!
- Name That Book contest is very intense right now. Leona has a list that will be on 3rd floor and in the sorting room to make locating these items easier. You can also print out a list for customers by going to the HPL kids page.
- CMC team still needs help with the festival at Central on Friday, October 30th. Let us know if you'd like to participate.
Thursday, October 22, 2015
Friday, October 9, 2015
Staff Training Notes, October 2 & 9
The Art of the Reference Interview
Presented by Alice & Leona (Karen on 10/9)
Slides and Handout provided by the Idaho Commission for Libraries, 2010 at libraries.idaho.gov/page/able (under ABLE Courses, scroll down to Public Services Sequence, 1. The Reference Interview). If you missed the training, you can complete the online version and submit the certificate of completion to Karen for credit.
NOTE: All ABLE courses which you take online are pre-approved by HPL Training for training credit. Go to training.houstonlibrary.org/online-training for details.
Presented by Alice & Leona (Karen on 10/9)
Slides and Handout provided by the Idaho Commission for Libraries, 2010 at libraries.idaho.gov/page/able (under ABLE Courses, scroll down to Public Services Sequence, 1. The Reference Interview). If you missed the training, you can complete the online version and submit the certificate of completion to Karen for credit.
NOTE: All ABLE courses which you take online are pre-approved by HPL Training for training credit. Go to training.houstonlibrary.org/online-training for details.
Wednesday, September 30, 2015
Staff Meeting Notes 9-30-15
11:15 – 11:45 AM, Breakroom
Attending: Karen, Lauren, Albert, Jasmine, Evin, Doug, Trish, Alice, Alisa, Katherine, Jose, Pam, Nina, Iffat, Leona, Janalyn. Absent: Shanti (notes in mailbox).
- Updates from 9/25 CE Managers Meeting (Lauren)
- Office of Inspector General Policy (Karen)
- CIRC Training: New Holds Process Updates (Lauren, Alisa, Temeka)
Quick Notes
- Work Progress Reports in October! Get your SMART Goal stats to Karen so she can use them for your Work Progress Report at your next monthly meeting. You can also view the progress notes that have been entered so far by viewing your plan at https://talent.houstontx.gov/Saba/Web/COH.
- Holiday Leave Requests. Now is the time to start thinking about the time you want to take off during the upcoming holidays. We have enough opportunities with Thanksgiving week, and the weeks before and after Christmas for everyone to get some time off during one of these periods. Please submit your leave requests by Oct 21 (in 3 weeks) so we can review them and make sure we have enough staff on hand throug the holiday period.
Upcoming Staff Events
- Friday, Oct. 2: Pay Day
- Friday, October 2 & 9: Kendall Staff Training
- Wednesday, October 7: Management Team Meeting (Karen, Lauren, Alice, Nina, Alisa)
- Wednesday, October 7: September Statistics due (Alice)
- Friday, October 9: Youth Services Training--Very Ready Reader (Leona, Shanti, Nina)
- Friday, October 9: Last Day of Pay Period
- Saturday, October 10: September Monthly Report due (Karen)
- Saturday, October 10: September Facility Checklist due (Lauren)
- Monday, October 12-Friday, October 16: New Employee Onboarding (Janalyn)
- Wednesday, October 14: Program Planning Meeting (Karen, Alice, Shanti, Leona, Pam, Jasmine, Nina, Jose)
- Friday, October 16: Youth Service Meeting (Leona, Shanti, Jasmine)
- Friday, October 16; Pay Day
- Wednesday, October 21: Open Discussion Meeting
- Wednesday, October 21: TLA A-Z Webinar: Childrens and Youth Services
- Thursday, October 22: Outreach at Wolfe ES (Leona, Temeka)
- Friday, October 23: Last Day of Pay Period
- Friday, October 23: Customer Experience Managers Meeting
- Wednesday, October 28; Staff Meeting
- Friday, October 30: HPL CMC Fall Fest
Upcoming Holidays
- Wednesday, November 11: Veterans Day--Library Closed
- Thursday, November 26: Thanksgiving Day--Library Closed
- Friday, November 27: Day after Thanksgiving--Library Closed
- Thursday, December 24: Christmas Eve--Library Closed
- Friday, December 25: Christmas Day--Library Closed
- Friday, January 1, 2016: New Year’s Day--Library Closed