Kendall Staff Meetings

Wednesday, December 9, 2015

Basic Microsoft Word

Presented by Pamela Officer

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Overview:

Review basic task in a word,

Edit and format Text,

Work with tables and Pictures

Review short cuts

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Updates from 11/20 CE Managers Meeting (Lauren)
Training: Rules Revisited--Library Rules, Meeting Room Guidelines, ADA Guidelines, Open Carry FAQs (Karen)

Library Rules: Website, http://hpl.lib.tx.us/library-rules-policies; 1-page handout, https://hplnet.houstonlibrary.org/forms/15_Library_Rules_FINAL.pdf [updated link, also updated on Kendall blog.]
Meeting Room Guidelines: http://hpl.lib.tx.us/sites/default/files/neighborhood_libraries.pdf
Open Carry FAQs (from the Texas State Library & Archives Commission) & Notes from COH OPen Carry Forum 11/4/15: https://www.tsl.texas.gov/ld/pubs/ocpublic.html

Quick Notes (from SW Managers Team Meeting 12/1/15)

Keep bookend on each shelf. If no room, shift or float items to make space.
Use standard HPL email signature format. It should include the HPL logo, disclaimer and Citizensnet info (in your desktop email and Outlook Web Access). See Karen or Lauren if you need help setting this up (or go to http://houstonlibrary.org/hpl-brand/internal-documents/email-signature):
Email: also use plain pages, no “stationary” or decorated backgrounds.
Emails sent to all staff emails must be approved first by Michele Gorman (for Customer Experience).
If you are planning to retire or resign in the near future, please let Karen or Lauren know as soon as possible so we can notify CE Administration about filling your position.
Badges must be worn and visible in public areas and workrooms when you’re on the clock.
Building lights should be turned off at night.
The private line number should always be answered using the standard greeting (and should always be answered).
Customers who want to check out a book they just returned are welcome to do so (if there are no holds for it). There is no “24-hour rule” that requires a book must be returned to the shelf first before it can be checked out again.
If there’s no Clear Holds report in the morning, notify the IT Help Desk, then pull books that are dated 14 days or more.
Axis360 training is required for all front-line staff by December 18. Notify Karen or Lauren when you have completed the training.

Upcoming Staff Events

Quality Management System (QMS)--what it is and how to participate (Karen, Lauren); handout: FAQs, File List. Go to https://sites.google.com/site/dailyprocesses/home.

Quick Notes

Health Assessment: The last day to complete the assessment is Saturday, October 31.
CMC: The last day to make a CMC contribution also is Saturday, October 31.
Learning Link Card (see Learning Link Card Update, 10/15/15).
Clear Holds List: If there isn’t a list, call the IT Help Desk right away to report the problem; there should be a list for every day, including Saturday and Sunday. Without a list, you will need to “guesstimate” a pull date--leave time for the item to travel here plus 7 days on the hold shelf--at least 10-11 days to be on the safe side. When holds expire, they automatically move to the next customer on the list, even if we haven’t pulled them off the shelf, creating problems for customers wanting to pick up a hold still under the previous customer’s name.
Holiday Requests: Early request have been approved. If you are planning to take time off during the holidays, turn in your request as soon as possible, as dates are filling up.

Upcoming Staff Events

Wednesdays, 11:15-11:45 AM, Break Room Suggest topics using form on Kendall blog.
Date	Moderator	Recorder
9/21/16	NINA
10/19/16	TRISH	LEONA
11/16/16	ALICE	ALISA
12/14/16	SHANTI
1/11/17	ALISA
2/8/17
3/8/17
4/5/17
5/3/17
5/31/17
6/28/17
7/26/17
8/23/17