Open Discussion Notes, 9/4/13

11:15-12:50 a.m.

Moderator/Recorder: Meg

1.       Counting holds processed.

o   Reminder to staff to count/mark ALL holds processed, including those that come across the desk as check-ins, exceptions, etc. These can be tick marks on the stats sheet or entered into the holds form online.

2.       Pros and cons of assigning shelf-reading areas discussed.

o   Staff decided that each staff member should shelf-read while shelving any section of the library that needs to be shelved. (No sections assigned.)

3.       General Reminders:

o   Sirsi tips:

§  Double-check for patron records that were created online. Please have the customer complete an application form, move any holds from the temporary online account (if necessary), and delete the temporary account. (NO)

§  Try searching by DOB if you can’t find a patron’s record with name or Alt ID. (TD)

o   Exceptions cart: When assigned to the lobby/drive-up, please check in the Exceptions cart during quieter time. (AEB)

o   SmartMoney:  Please be careful to select “Book Sale” instead of “No Sale” when conducting a book sale transaction. (NO)

o   Workspace: Be respectful of others and keep your work area clean when on the desk, and leave it neat for the person(s) relieving you. (AEB)

o   Lost and Found: Please take lost and found items that you find on the third floor downstairs to the first floor. (RL)

o   Sorting room: Remember to place items neatly in the bins so we can maximize our space. Please don’t just throw items in the bins. (JK)

o   Shelving: Check with Regina if you are unsure on where certain YA items are to be shelved. (RL)