Monday, March 31, 2014

Open Discussion Notes 3-19-14

Open Discussion Meeting with Kendall Staff and Shammi Gill
  • Regarding the continuation of the Open Discussion Meetings: Most staff agreed that they liked having a non-structured meeting in which we could bring up issues and thoughts. So we will continue to have these meetings. (MH)
  • We have a new repair/missing items spreadsheet that staff can access on Google Docs. The link is on the blog under “Quick Links”. (JK)
  •  Delivery Reminders:
o   Please shelve holds throughout the day when on assigned to delivery. Don’t leave wrapped
hold items on a cart in the back or for someone else to shelve. (AB)
o   Do not set aside drive-up items – do all KEN and KENDRV items in one batch.
o   Do ILL items first if you see them.
o   You can use the DRV UP holds template for any drive-up holds.
  •  In May and this summer, Jose and Pam will have a “planning for college” session as one of the computer classes. Jose is hoping to have an academic adviser in the session to offer advice.
  • Signs for April programs need to be sent in for approval. (KL)
  •  Leona is preparing for outreach for SRP. As of today, we haven’t received the information regarding our SRP programs. (LH)
  •  Alisa & Nina are planning to conduct outreaches at middle and high schools to help bring more teens into the library. (AB)
  • Saturday A-Team has been working really hard together, even with such a short amount of staff. Kudos to y’all! (KL)
  • Shammi encouraged us to request for substitutes when are below are minimum staffing level. They are taking requests up to two weeks in advance, so we can plan ahead. (SG)
  •  There will be a representative from a security company coming on Friday to assess the security situation in our building. (KL)
  • Donna Jackson (HPL’s graphic/visual specialist) will be visiting soon to look around the building and gather ideas for further enhancing our space. (KL)
  • March 31 is the deadline to submit your Wellness points to avoid the $25 monthly fee. (SG)

Saturday, March 29, 2014

Staff Meeting Notes 3-5-14

11:15 – 11:45 AM, Breakroom

  1. Event Updates (Karen)
    1. Reporting Absence Policy
    2. Announcements:
      1. New Staff and Promotions
      2. IT Help Desk Number not working today (reporting IT problems)
      3. Transferring WLC items to CEN
      4. Program flyers/signs must be approved by Communications before use
  2. Reference USA Training (Alice)
    1. See handout for information and assignment details.
    2. Email the completed assignment to Meg by Friday, March 14.

Upcoming Staff Events
  • March: AARP Tax Help continues Wed 12-4, Sat 10-2 (through Sat, Apr 12)  
  • Mar 7: Security Training at ALI (KL, KF, JK) and KEN (AB, AD, TD, MH, PO, JTZ)
  • Mar 7: Harriet Dickson Reynolds Program at CEN (LH, RL)
  • Mar 12: April Programs pulled from Evanced for publications
  • Mar 14: Last Day of Pay Period
  • Mar 14: Security Training at STE (AEB, NO)
  • MAr 19: Open Discussion Meeting
  • Mar 21: Security Training at HEI (LH, RL)
  • Mar 26: May Programs due to Nina
  • Mar 28: Last Day of Pay Period


Wednesday, February 5, 2014

Staff Meeting Notes 2-5-14

February 5, 2014, 11:15 – 11:45 AM, Breakroom

    1. Event Updates (Karen)
      1. Monthly Stats
        1. Circulation: 27, 629 (#2; Stella Link 30,921)
        2. Computer Use: 2,399 (#10; Carnegie, Park Place, Alief, Walter, Stella Link, Frank, Robinson, SW Express, Vinson)
        3. Self Check: 7,029/ 34.3% (#3; Stella Link 21,836; Alief 7,332)
        4. Holds: 4,657 (#2; Stella Link 5,190)
      2. Training Opportunities:
        1. KEN Monthly Staff Meetings, 11:30-11:45 + assignment:
          1. Feb 5: Consumers Reports (Alice)
          2. Mar 5: Reference USA (Alice)
          3. Apr 2: tba (Pam)
          4. Apr 30: tba (Pam)
          5. May 28: SRP Registration (Leona)
          6. Jun 25: tba (Leona)
        2. Sirsi Symphony: 9AM-1PM, Concourse Computer Lab, 2/28, 3/28, 4/25, 5/23
        3. Staff Training Portal: 10-11 AM, 6th floor training room, 3/19, 5/21, 7/16, 9/17, 11/19
        4. NEO: 9AM-12PM, 2/10-14, 4/7-11, 6/9-13, 8/11-14, 10/13-16, 12/8-12
        5. Online course from TSL: Providing Excellent Customer Service While Dealing With Real People.  For more details and to register, please click on this link:  https://www.tsl.texas.gov/customerservice. Please seek supervisorial approval prior to registering.
      3. Announcements:
        1. New GSD Building Maintenance staff: Patrick Broussard, 7AM-4PM, M-F
        2. Accepting applications for Customer Service Substitutes online (handout)
        3. Overriding CD limits for customers
    2. Consumers Reports Training (Alice)
      1. See handout for information and assignment details.
      2. Email the completed assignment to Karen by Friday, Feb. 14.

    Upcoming Staff Events
    • Feb 1: AARP Tax Help starts: Wed 12-4, Sat 10-2 (through Sat, Apr 12)  
    • Feb 4: 2014 SRP Programs due
    • Feb 5: Stats and Monthly Report due
    • Feb 10-14: NEO Training @ CEN
    • Feb 12: March programs complete in Evanced, Calendar and Room Reservations
    • Feb 12: Staff Appreciation Pizza Party
    • Feb 15: Last day of pay period
    • Feb 19: Staff Open Discussion Meeting
    • Feb 27: NL Managers Meeting @ CEN
    • Feb 28: Last day of pay period; Sirsi Symphony Training @ CEN