Staff Meeting Agenda 1-20-16

11:15 – 11:45 AM, Breakroom

1. Staff Changes:
1. Jose promoted to SR CSC, starting at STE 1/19
2. Christopher, new CSC-PT, starting 1/19
3. Karen interviewed candidates for CSC-FT opening, 1/19
2. News from Youth Services Meeting 1/15 (Jasmine, Leona, Shanti)
3. Kronos Review (Lauren), new interface; leave requests; Lauren's Kronos presentation

Quick Notes

• 2016 Customer Experience Meetings with Deputy Director Michele Gorman, 11:30 AM-12:30 PM (aka lunch & chat with Michele): Wednesday, Feb. 3 at Collier; Thursday, July 21, at Walter; Thursday, Nov. 10 at Alief; staff names are drawn randomly by CE Admin staff, attendance is highly recommended/ mandatory.
• 2016 CyberSecurity Training: Must be completed by Feb. 11.  Each employee will receive an emailed link to the  training.  Send Karen or Lauren the date you complete the training.

Upcoming Staff Events

• Friday, January 22: Pay Day!
• Friday, January 22: CE Managers Meeting at CEN (Karen, Lauren)
• Friday, January 22: Serials  training with Gail Ibarra (all staff)
• Friday, January 22: 2016 CyberSecurity training time (online)
• Monday, January 25: Send disks needing repair to LMS Jan 25-29.
• Tuesday, January 26: Worker’s Comp Training at STE (Karen)
• Wednesday, January 27: Management Team Meeting (Karen, Lauren, Alice, Shanti).
• Friday, January 29: Last Day of Pay Period
• Friday, January 29, 2016 CyberSecurity training time (online).
• Tuesday, February 2: SW Managers Team Meeting at FRA (Karen)
• Wednesday, February 3: Lunch and Chat with Michele at COL (by invitation)                                       
• Friday, February 5: Staff Training: Super Star Shelving with Leona and Shanti
• Friday, February 5: 2016 CyberSecurity training time (online)--last chance!
• Wednesday, February 10: Open Discussion Meeting (need Moderator and Recorder)
• Friday, February 12: Last Day of Pay Period
• Friday, February 12: Staff Training: Super Star Shelving with Leona and Shanti
• Wednesday, February 17: Staff Meeting

Links:

KRONOS full-service log-in: https://coh.kronos.net/wfc/navigator/logon; KRONOS comments saved in the Kendall folder on the G: drive and on the Kendall blog on the Staff Links page.

Jobs @ HPL: http://houstonlibrary.org/jobs-hpl (or go to the bottom of the HPL website home page).

City of Houston Job Opportunities: http://agency.governmentjobs.com/houston/default.cfm (or go to the COH website,  www.houstontx.gov, and click on “I Want To” and select “Jobs”).

Staff Meeting Notes 1-20-16

In Attendance:  Nina Oliver, Albert Banks, Karen Luik, Kathrine Fan, Alice Dooley, Lauren Wilcox, Chris Benson, Iffat Aslam, Doug Dietrich, Lutricia Bratton, Shanti Rao, Pamela Officer, Janalyn White, Temeka Doakes, Alisa Baker, Leona Hoegsberg

Karen - Jose promoted to SR CSC, starting at Stella 1/19.  Welcome Chris Benson, our new PT CSC, starting at Kendall 1/19!  I interviewed candidates for FT CSC opening on 1/19.

Shanti - updates from Youth Services meeting: SRP planning is underway.  Every branch is submitting their choice of paid programs by the end of the month, then we'll be able to decide on our own library specific programs to offer.  Sports-oriented theme (Olympics).

Karen - Saturday we took a section of adult non-fiction and shelved it correctly.  Common problems: shelving from left to right as opposed to right to left.  We should watch the transitions from top to bottom of the next shelf to make sure they are continually in order; constant flow.

Alice - IRS tax forms: the instructions for the 1040 will be coming in Friday.  They will be reference only use; people can make copies.  We do not know when we will be getting any forms.  We can direct people to www.irs.gov.  AARP tax help will be here starting February 3rd.

Lauren - Kronos review!  Use HPL Intranet to find links to both the Quick Timestamp and the full-service log in.

- With the full-service log in you should be able to monitor your punches on a daily basis or at least once a week.  Email any incorrect or missing punches to Karen or Lauren (depending on who approves your timecards).  Use the "request time off" button in this view to make any requests for vacation or sick days.

- When submitting a time off request, make sure you select the correct date, the correct pay code, and specify any hours if you aren't taking a full or half day.  Use the notes section to further clarify.

- Please consider the available tardy or absence comments when justifying a tardy or an absence.  Karen and Lauren can not manually go in and record the exact reason, so review the approved comments and email us with a justification for an absence or tardy.

Open Discussion Meeting/Cookie Party! 1-13-16 (Better late than never)

Moderator: Alice Dooley
Recorder: Kathrine Fan/Lauren Wilcox

Karen - Customer had Spanish books on her account, though she does not speak Spanish.  This is assumed to be a staff error; please remember to close out an account immediately after a transaction.  If you find a card at the desk or anywhere, please mark it as lost in Sirsi and destroy it right away.  Also be sure to make notes in a patron's account when anything out of the ordinary happens.

Albert - There has been a lot of discontent with how we are executing work.  Everyone needs to pull their own weight.  Staff who have extra duties may be pulling more weight than others.  Shelving needs to be done correctly from the beginning; starting in the sorting room.  Everybody needs to shelve when they are assigned to do so or on blank hours.  Also work on accepting constructive criticisms.

** The sorter may not be reading RFID tags.  It seems to be sorting correctly, but not everything is being discharged.

Nina - It is the responsibility of Karen and Lauren to take time out of our day to check in with people and make sure everyone is on task.

Temeka - People are still not helping in delivery like they are supposed to.  We need to be there to provide help as needed for the drive-up and lobby desks.

Pam - We need to establish a definition for teamwork for Kendall.

Shanti - Sometimes we gang up on one person and alienate them.  Do not single people out.

Nina - We need to start over.