Thursday, March 31, 2016

Staff Training Notes March 4 & 11

Kendall Staff Training
PowerPoint
Presented by Pamela Officer
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Overview
After completing this lesson, you will be able to:
  • Create a presentation.
  • Add graphics and multimedia to a presentation.
  • Inserting a YouTube video in your presentation
  • Adding a Dramatic effect to your presentation.
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Step 1: click on the Home Tab then click on Layout choose your first slide.
2. Add a Theme click design tab and select the theme of choice.
3. To add a new slide click new slide on home tab.
4. Add text to slides
5 Insert a picture click on Insert tab and click on picture or go to the internet.
6. Apply a transition effect to the presentation goes to the transition tab and choose one.
7. Highlight the object   on your slide to apply an animation, select animation.
8. Add sound to graphics
9. insert a you tube video to presentation
10.


How to insert a YouTube video in a PowerPoint



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Practice/Assignment (due in two weeks):

Create a presentation about the library services. You must a have a least five slide for this assignment. It must include all numbers below.
  1. Add a theme
  2. Pictures
  3. Apply animation and transition to your presentation
  4. Add sound clips
  5. Add a You-tube video to your presentation
  6. After you have completed your presentation send it to me.
Due date of  presentation: March 21,2016

Wednesday, March 16, 2016

Staff Meeting Notes 3-16-16

March 16, 2016, 11:15 – 11:45 AM, 3rd floor conference room

  1. News from February CE Managers Meeting and SW Managers Team Meeting (Karen): 
  • CE Managers Meeting, 2/26/16: FY17 Budget Update; Open Carry Signs for School Events; Staff Appreciation Funds; Mileage Reimbursement; new PC reservation system being tested; online registration process in development; HPL mobile app displays library card barcode; Customer Service Review program (training by Lauren); see CE Manager Meeting Notes & handouts for complete minutes.
  • SW Managers Team Meeting, 3/1/16: When doing daily deposit, prepare the deposit for your drawer, then swap with your colleague doing the other drawer to verify that the correct amount is being sent as the deposit and the correct amount remains in the drawer.
  1. Training: HPL Customer Service Review Program (Lauren); PowerPoint presentation
Quick Notes
  • PINS:  Please ask customers what PIN they would like to use.  Do not automatically give them the 5-digit number assigned by Sirsi or the customer’s phone number.
  • Holds/ILL: Please do not check out holds/ILL items with another family member’s card because Workflows will continue sending copies to fill the hold until it is checked out on the original customer’s card.   
  • Staying vs Going:  Make a habit of automatically separating holds that are staying from holds going to another location when you are doing paging, clear holds, or exceptions.  Once a hold is labeled, it’s easy to put it the “staying” pile or the “going” pile.  The benefits: 1) saves time; 2) sends the hold to the right place; 3) makes customers and colleagues happy.  
  • Old Newspapers:  When you check in newspapers, remove the oldest ones on the shelf--we keep two weeks of daily newspapers and 4 months of weekly papers (Barrons’s, Houston Business Journal).  Put the discarded issues in the paper recycle bin in the Print Center.
  • NEW: Suggestion Box: See a problem? Got a solution?  Suggest it here: KEN Staff Suggestion Box (upper right corner of Kendall blog pages).
  • Money to Spend:  Lauren and Karen need your help deciding how to spend private funds we received for staff appreciation (like the monthly birthday parties).  We need to spend $200 by the end of April.  Snacks?  Cookies for staff meetings?  A pre-SRP pizza party?  (Sorry, no gift cards.) Submit your suggestions at What should we buy?.
Upcoming Staff Events
  • Friday, March 18: Pay Day!
  • Friday, March 18: CE Managers Meeting at CEN (Karen, Lauren)
  • Friday, March 25: Last Day of Pay Period
  • Wednesday, March 30: Programming Meeting
  • Friday, April 1: Staff Training Meeting (Blue Group)
  • Friday, April 1: Pay Day!
  • Tuesday, April 5: SE Managers Team Meeting (Karen)
  • Wednesday, April 6: Open Discussion Meeting
  • Friday, April 8:  Youth Services Meeting (Jasmine, Leona, Nina, Shanti)
  • Friday, April 8: Staff Training Meeting (Green Group)
  • Friday, April 8: Last Day of Pay Period
  • Wednesday, April 13: Staff Meeting

Tuesday, March 15, 2016

Open Discussion Notes 3-9-16

Moderator: Albert
Recorder: Trish
Present: Albert, Alice, Alisa, Chris, Doug, Iffat, Janalyn, Jasmine, Katherine, Karen, Lauren, Leona, Pam, Shanti, Temeka, Trish

  1.  ROB staff will be working at KEN this week (Chris and Nagma).
  2. We need to bring problems to the table and bring a solution for it as well.
  3. Please record all statistic counts at the desk and phone questions.  We have to record the counts to show how busy we are at the reference desk on each floor.  The 2nd and 3rd floor desks are not the problem, it's the lobby and drive up counts not being recorded.
  4. Cards are being given out and the card barcode is being trashed.  Please complete applications for all new and replacement cards.
  5. Card Apps--Make sure the complete app is filled out so Albert will have the info to enter into the system just in case.  Make sure everything is readable.  Tape the barcode sticker on the app if it's not sticking.
  6. Card PIN numbers must be given to all customers when getting a new card. Ask if they would like to change the PIN to a number they will remember.
  7. Coin Copier printer can be used for KEN work related print job with a code.
  8. Please do not turn the phone ringer down in the work areas.  In case of an emergency and for safety reasons, the volume should be turned up.
  9. Please answer the phones by the 4th ring, even if you're in the workroom.
  10. Lauren and Temeka will make sure the ring tones on the phones are different for the public, private and individual extensions.
  11. More RFID tags have come in to make sure we have KEN 100% tagged.
  12. Please clean up behind yourself in the kitchen and the refrigerator
    .