Saturday, September 7, 2013

Open Discussion Notes, 9/4/13

11:15-12:50 a.m.
Moderator/Recorder: Meg

1.       Counting holds processed.
o   Reminder to staff to count/mark ALL holds processed, including those that come across the desk as check-ins, exceptions, etc. These can be tick marks on the stats sheet or entered into the holds form online.

2.       Pros and cons of assigning shelf-reading areas discussed.
o   Staff decided that each staff member should shelf-read while shelving any section of the library that needs to be shelved. (No sections assigned.)

3.       General Reminders:
o   Sirsi tips:
§  Double-check for patron records that were created online. Please have the customer complete an application form, move any holds from the temporary online account (if necessary), and delete the temporary account. (NO)
§  Try searching by DOB if you can’t find a patron’s record with name or Alt ID. (TD)
o   Exceptions cart: When assigned to the lobby/drive-up, please check in the Exceptions cart during quieter time. (AEB)
o   SmartMoney:  Please be careful to select “Book Sale” instead of “No Sale” when conducting a book sale transaction. (NO)
o   Workspace: Be respectful of others and keep your work area clean when on the desk, and leave it neat for the person(s) relieving you. (AEB)
o   Lost and Found: Please take lost and found items that you find on the third floor downstairs to the first floor. (RL)
o   Sorting room: Remember to place items neatly in the bins so we can maximize our space. Please don’t just throw items in the bins. (JK)
o   Shelving: Check with Regina if you are unsure on where certain YA items are to be shelved. (RL)


Thursday, August 22, 2013

Meeting Notes 8/21/13

11:15 – 11:45 AM, Breakroom

Agenda
  1. New benefit year starts September 1 (wellness, personal day accruals); for continuing FMLA, submit new forms for the benefit year 9/1/13-8/31/14.
  1. Review of Electronic Timekeeping Policy (COH Administrative Procedure 2-4, 3/31/11):
    • Employees are responsible for reviewing their work schedules and clocking in and out as scheduled.
    • Any variation outside scheduled work times will be calculated from the actual punch time, which may create compensatory time or overtime and must be approved by the employee’s supervisor prior to the occurrence.
    • Compensatory time should not be accrued for personal reasons or to “bank” time to take off later.  
    • Non-exempt employees are required to clock in and out at the beginning and end of their shift and lunch break.
    • Once an employee has clocked in, he/she is responsible for starting work.  Attending to personal matters or not working while clocked in is considered not working or “riding the clock” and is grounds for disciplinary action.
    • If an employee is unable to punch in or out because of a time clock malfunction, network problem, or accidental oversight, it is the employee’s responsibility to inform the appropriate supervisor or timekeeper.  
    • Sign the acknowledgment on back page and return to Karen’s mailbox by the end of the month.
  1. We’re open until we’re not open: phones are answered and laptops are checked out until closing time.  Shammi reports she called recently at 7:53 PM and no one answered the phone.  What this means for customer service:
  1. We are not able to give change or dollar bills (for change) from the register.  But you can always assist a customer by making a general announcement asking other customers if anyone has change or a dollar bill for change.  Most people are happy to help because they’ve been in this situation before as well.



Upcoming Staff Events
  • August 22: Neighborhood Libraries Managers’ Meeting and Budget Review @ CEN (Karen); Affordable Care Act Training @ STE (Meg).
  • August 23: Customer Service Training @ STE (Cosette, Leona, Meg); SirsiDynix Updates @ CEN (Alisa, Regina).
  • August 30: Last Day of Pay Period.
  • September 2: LIBRARY CLOSED for Labor Day.
  • September 4: Open Discussion Meeting.
  • September 6: Customer Service Training @ OAK (Juli, Katherine, Meg, Pam).
  • September 9: New Program Planning Meeting (Meg, Alice, Alisa, Cosette, Jose, Leona, Nina, Pam, Regina, Sharon)
  • September 13: Customer Service Training @ COL (Alice, Alisa, Crystal, Regina). Last Day of Pay Period.
  • September 18: Staff Meeting


Remaining August Programs
Adult  Computer Classes, 2nd Floor Conference Room
  • Intro to MS PowerPoint 2010, Wednesday, August 21, 12:30 PM – 2:30 PM
  • Digital Technology Basics, Thursday, August 22, 10:30 AM – 12:30 PM
  • Getting to Know Your Gadgets: eBook Open House, Tuesday, August 27, 3:00 PM-5:00 PM
  • Internet Basics 1&2, Wednesday, August 28, 12:30-2:30 20PM
  • Intro to MS Excel, Thursday, August 29, 10:30 AM – 12:30 PM


Teens, 3rd Floor
  • Teen Video Game Time, Wednesday, August 21, & 28, 4:00 PM-6:00 PM
  • Teen Movie Time, Tuesday, August 27, 3:30 PM-5:30 PM


Children, 1st Floor Meeting Room
  • Toddler Story Time, Tuesdays, August 27 10:30-11:00 AM
  • Babytime, Thursdays, August 22 & 29 11 AM – 12 PM
  • Babytime: Baby Yoga, Fridays, August 23 & 30 2:30-3:00 PM

Early September Programs
Adults, 1st Floor Meeting Room
  • Kendall Bee Quilters, Mondays, September 9, 16, 1:00 PM – 3:00 PM
  • Mystery Book Club, Thursday, September 5 • 1:00 PM – 2:30 PM


Adult  Computer Classes, 2nd Floor Conference Room
  • Social Networking, Tuesday, September 3, 3:00 PM – 5:00 PM
  • Getting to Know Your Gadgets: eBook Open House, Wednesday, September 4, 12:30 PM – 2:30
  • Computer Basics I &II, Thursday, September 5, 10:30 AM – 12:30 PM
  • Computer Basics I &II (Bilingual), Tuesday, September 10, 10:30 AM – 12:30 PM
  • Intro to MS Word, Wednesday, September 11, 12:30 PM – 2:30 PM
  • Intro to MS Excel, Thursday, September 12, 10:30 AM – 12:30PM
  • Computer Security, Tuesday, September 17, 3:00 PM – 5:00 PM


Children, 1st Floor Meeting Room
  • Toddler Story Time, Tuesdays, September 3, 10, 17, 10:30-11:00 AM
  • Babytime, Thursdays, September 5, 12, 11 AM – 12 PM
  • Babytime: Baby Yoga, Fridays, September 6, 13,  2:30-3:00 PM
  • Preschool Storytime, Wednesdays, September 11,18, 12:30-1:15PM
  • Papercrafting with Amie, Monday, September 9, 4:00- 5:00PM
  • Family Movie-tba, Thursday, September 12, 4:00-6:00PM

Sunday, August 18, 2013

Open Discussion Notes, 8/7/13

Breakroom, 11:15-11:45AM
Recorder: Nina
Moderator: Alisa

  1. Having non-staff (visitors) in workroom and breakroom
    1. Family and friends could visit during lunch in the 3rd floor conference room
    2. If a visitor has a baby and is visiting a staff member, they should  use the 3rd floor conference room if there are no scheduled events.
  2. Sirsi/Workfloow Updates (from Felicia Brisco)
    1. There are continuous updates delivered to staff via email (Note: also posted on blog. KL)
    2. If the point person at your location (Nina and Alice) is available, speak to that person, or contact the Circulation Department at Central for an immediate response.
    3. Send all questions to the IT Help Desk (and cc: Felicia, Erin Cody and Fred Schumacher).
    4. Sirsi Update trainings are being held each Friday at Central; schedule with Circ Admin and cc: Karen so it can be added to the schedule.